Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Stay ahead of the curve by diving into our latest updates
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We've been selling on eBay full time for 14 years now. For the first time in our whole career we received an fraudulent empty package return from a buyer. We contacted eBay multiple times about it and they refuse to do anything about it and went ahea...
Towards the end of November last year I sold a digital camera, but before I could send it eBay messaged me, telling me not to send the item as they suspected fraudulent activity. Below is the message, I have edited out the 'buyers' name: Hello starle...
So, I just got my first INAD. I apologized to the buyer and immediately issued a refund. I also let the buyer know she could keep the item. I was a little puzzled as to why the buyer submitted an INAD as I have a no questions asked refund policy on e...
I am flabbergasted rn. I’ve been calling eBay since Dec. they have been holding my money which is up to $500 now and no one could tell me anything other than “3 more days..” and now they have deleted all my hours of work I stayed up late to do nightl...
I'm getting these as of yesterday. Lots of them! When I click on one, it brings me to a listing that was shipped on Jan 10. I don't have any sold items at all that are overdue! At least two of us on a Facebook group are getting these.
I got a notice from ebay they are charging my account additional $1.29 because FedEx raised their rates. Seems odd ebay can have me pay them for a shipping label and then after I shipped the item they come back and tell me I have to pay more. I can't...
Not sure how they come to this decision. Started selling just one month ago, had about 20 orders over the month and receive no negative feedback. Then out of nowhere this hit my inbox. They then tell me to contact customer service which gave me zero ...
I have noticed that since it's now free to sell on eBay I'm actually selling less and at a much lower price. I don't currently promote any of my listings, but when I saw an eBay quote : "50% of items like this are currently being promoted on eBay" I ...
Keep in mind that the FCC is the LAST government regulator that should be seeing an eBay complaint. Also keep in mind that my posts here will not relate this kind of information in the future. It wasn’t enough for eBay to stop messing with its users,...
eBay closed the "item not as described " case minutes after buyer asks eBay to step in. Although they sided with the buyer they won't be charging me anything as I was found "not at fault".? The message I received from eBay was " We've reviewed your c...
Can anyone help me with my issue. Buyer fraudulently returned the item and claimed that it was not in the condition as described. I opened the case with eBay and they honored my case. However, even though I won the case against the buyer, eBay charge...
There should be a way to report when buyers report that an item was not received even when tracking shows it was. I remember some time ago in the Ebay seller settings there was an option to block buyers who may make transactions more difficult or som...
I don't have time to hunt for the original thread about this, but I recently noted that when you end an item and sell similar and when you end an item and relist, ebay gives the new item a new ID Number. (Back in the day, only Sell Similar got the ne...
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