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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Ebay standard envelope changes

Has anyone else experienced problems with the Ebay standard envelope? I understood it was going to be ok to mail about 12 stamps, 3 postcards, etc. I was just going to print a standard envelope for the sale of 8 stamps and it would only allow me to p...

Resolved! Ebay agents lied

I sold a ps4 slim about 3 months back , got the payment waited about 2 days then shipped it out via fedex. A day later ebay told me the buyer made a claim with their bank so i freak out and after a day of talking to ebay agents i called fedex to have...

Out Of Stock and Murphy's Law.

A customer purchased 3 widgets from me.I was supposed to have 6 in stock.I could only find 2.I looked high and low all day long.After several hours of looking, I gave up.I sent the buyer a message apologizing and explaining the situation.10 minutes a...

Resolved! Buyer claiming they never ordered the item

I don't know if other ebayers have experienced this, but lately I've had multiple buyers that claimed they never purchased/bid on my items. The first case occured with an auction. The buyer claimed they never bid on the item after the auction ended. ...

Cannot use keywords in my listing

Hello, I've been a seller with eBay for 17 years. I recently listed an item that was a type of bone and not ivory. I actually deleted the item and did not sell it. eBay than sent me an email stating that it will be fully deleted. It was a red flag wi...

Resolved! What happens when I turn on automated feedback

I think I want to switch to automated feedback, but I have a few old ones out there that I specifically don't want to leave feedback on at this point. If I turn it on is it going to go back in the past, or will it only leave feedback on new ones goin...

Bulging Priority Mail Box

I shipped some glass plates, and the priority mail box was bulging slightly at the bottom because I had added extra bubble wrap. The post office worker told me that isn't allowed (he shipped it anyway). The box was sealed tightly. Is this really agai...

Resolved! eBay called yesterday about promoted listings

I was surprised to get a call from eBay yesterday from a rep concerning promoted listings. Can't remeber the last time or if I ever received a random call from eBay. Came up as eBay on the caller ID. Anyways, the rep was pushing promoted listings. He...

How refund buyer cost of item but NOT original shipping charges

I received an item back for a refund. I want to refund her but it is only letting me do so with a refund of the original shipping charges also. I do not want to refund the original shipping charges. The reason for the return is item was too large for...

Buyer returned fake iPhone, what can I do

Sold a Brand New iPhone 13 mini, buyer opened a return saying they meant to buy the iPhone 13 and not the mini, very annoying but fair enough and eBay automatically accepted the return. Phone arrived and the seal had been broken, I checked and everyt...

Resolved! eBay Keeps Coddling Feckless Buyers? Most Complaints Ever on Not Paying after Winning Bids.

After all these years, only toothless consequences to the oldest problem on the platform. What makes it even more frustrating for sellers is that it ( Can be Fixed Overnight )... The current is the Non-Warning message when biding:'When you bid, it me...

Buyer buys damaged item, then claims it's not their responsibility to read or look at pics.

Sold an item with a chunk of plastic missing, but cosmetic only damage.Buyer gets it and opens a return saying it broke during shipping.I send them a screenshot showing the chunk of plastic missing, as well as highlighted the description where it say...