Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Scammer

I am a new seller and this is what I got “I appreciate your acceptance, but due to me not constant on my eBay App, I would prefer you chat me up here on (419) 930-6934 so we can reach an agreement, thanks and sorry for the inconveniences” and I suppo...

Resolved! A buyer has unnecessarily requested a refund.

This buyer has been sending me messages asking for a refund since the day his order shipped. After receiving the order, he says he trashed it and demands a refund. He keeps asking me for money repeatedly saying that he will give me a negative respons...

Resolved! Strange Situation 1st Time I Have Had This Happen

I just received positive feedback from a unpaid buyer (the sale was closed due to lack of payment). This buyer has 0 feedback. They didn't complete the purchase, I didn't ship the item. Yet they say that the shipping was fast and the item was good. A...

Reported a fraud but no action has been taken

There is a user with ID: who listed electronics items at the same price of $8.99 while items have a value of $50-$100 , it's quite clear that the guy it trying to scam buyers and there are no goods for sale. I already reported the user and also conta...

Resolved! How can sellers prevent buyers from getting a full refund when they return a different item?

I have just spent way too much time trying to get to a human eBay employee with ears after I was forced to send a full refund to a buyer who returned a different item with lesser value than the one I received. My conclusion is that eBay's current ret...

Resolved! Buyer asked to return item

I list a bag/purse, listing states Seller does not accept returns, the item measurements are there and all info is accurate. Buyer bag quickly and immediately asks for a refund. I click decline. Then she starts messaging me, it was so expensive, plea...

Resolved! reserve price

can the reserve price be dropped once auction has started ?

No Small FR box option in the new listing tool?

I see all the other flat rate sizes/types, but not the small box. Anybody else want to check and see if it's just me? I don't know who to tag/alert here about it, if it was an accidental exclusion. I know it's not necessary to indicate which box I'll...

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Need designer name

Searched and searched does anyone recognize this designer symbol?

International Remorse Return - Do I have to refund original shipping?

I sold a hat to a buyer in the UK. The buyer paid for shipping. I purchase my own direct international shipping label (ie: not through GSP). My policy for international sales is "No returns" however I accepted a remorse return for a return reason of ...

Now this is what I call great customer service...

So I buy some of my cupro-nickel coins from a source in the US, and generally I scout their discount pages for deals and purchase a few of each design (so if it's one people like, I have a few, and if they don't like it, I don't have too many). I pla...

Take it as you will, But I think it's broken or at the very least partially disconnected.

There are error messages everywhere, sales have dropped across the board, views, watchers, all down but I do say Apparently & only say that because I don't fully trust all the data that's being reported to me. Ebay is doing so many updates seemingly ...

Why does ebay allow detractions on bids?

Someone just retracted a bid they made 12 hours ago saying they put in the wrong amount. This reduced the bidding between them and another bidder by $200 and now I only have a few hours left on bidding. It feels wrong they allow this. You don't get t...