Selling

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MC011 Invoice from Mercari

I have been trying to get my account unrestricted for over a month. I just recieved a reply from ebay. They are saying my laptop invoices from mercari are not valid because they do not show credit card info. Mercari only has 1 kind of invoice on thei...

Global Shipping buyer messaging incessantly

I received an order on the 9th that I shipped via the global shipping program (whatever it's called now), and the buyer has been messaging me nonstop since the order-- asking me to ship the order within one business day even though my page clearly sa...

Butter dish dissatisfied customer

Hello! I am new to eBay. I have sold 12 items. I have my first dissatisfied customer. They received the product listed in a timely manner, and unbroken un chipped etc. it is a butter dish with matching base. I always used long thin butter sticks and ...

Listing

Hi, has anybody else had problems uploading pics today, trying to list multiple items and the only option it gives me is video upload, no option for pics. We have rebooted our computer, tried several of our items to sell similar with no luck.

Item not received case

So I sold an item in April 2022 that was rather large I paid between $70 and $100 for it to be shipped promptly. The item sold for about $60. The buyer opened a case prior to the 3 day mark of when I was to have item shipped out. I was slightly late ...

Resolved! Non Payers

So, are there any actions sellers can take against buyers who don't pay/communicate. Can they simply ignore a seller, until the seller simply cancels the purchase? Doesn't seem fair?

GoDaddy Bookkeeping finally ending on Sept 30

For all the sellers who have been blindsided by the demise of GoDaddy Online Bookkeeping a few months back, this is the last chance to use their services for manually entering information and downloading the content. Since I made the decision to go b...

Refund request inquiry

A buyer of mine has opened a refund request that does not match their complaint. Specifically the request has been filed under "item not received" however the message claims it was and has been found to be nonfunctional. How do I open a return reques...

Resolved! VARIATION ON A LISTING

Hey Guys, I am kinda lost in finding the variations option when doing my listing. Where can I find it in this new update?

Resolved! Buyer not receiving combined 2 item invoice.

I have sent three times now an invoice to combine shipping on 2 items. I did add a discount to this invoice as the buyer last minute bought a 3rd item but I had already printed the shipping label for one. Thus I discounted the shipping some on the 2 ...

REPRODUCTION Prints, Posters, Maps, etc.

Why aren't ALL reproductions of printed materials separated into a totally separate category? My Vintage original materials are being hijacked by Repro Sellers using the same descriptive lexicon as me.... such as: Original, Antique, Vintage, Early......

How to set up two stores for different locations

I spend three months in Florida every year and have a separate inventory in that location. I've been doing "time away" from my existing store, but that limits me to auctions only for my Florida items, plus people see my away message and think there w...

Seller left negative feedback after USPS misplaced package

Hello everyone. I’m currently very frustrated right now because someone left a negative feedback on my profile and broke my 100% Positive Feedback reputation. I was selling an item for $45, when I received a message from this lowballer buyer asking i...

Views

Is it just me or are views not being recorded on items being sold these last few days? I understand that I don’t have the best stuff or the most popular “in” things but I’d have at least 1-3 views on all of my stuff but I’ve noticed that some of my l...

Shipping fees not deducted from my sales?

I just have a question about the shipping service eBay provides. I used it for the first time last week. It was convenient and I saved some postage -- it was nice to just drop off the packages. But I thought eBay charged the shipping amount to what I...