eBay

Ebay fees

When I look at ebay fees most are listed from 12.9% to around 15% but when I printed out my total sales for 2022 it shows that ebay selling costs were 32.6% plus more under "collected by ebay". How does that work? If I sold $15,000 in one year I woul...

Switzerland sale - only ebay international shipping is available - want USPS

sold an item to switzerland. want to use a priority intl flat rate box however, my only option when I go to print the label is ebay international shipping (first class) I know they were doing this to Australia but switzerland ?

seller not putting the description in correct

Can someone explain to me why the buyer is at fault when a seller who has been selling for a while now and and had excellent reviews but has sold some fake shoes in the past doesn't know how to put in the description of the shoes in correctly . They ...

Local pickup

I had an item listed as local pickup only. A buyer messaged and asked if I would take it to a local UPS for her to arrange shipping. I declined - it's a large, heavy breakable item and I didn't want to be responsible at all for any shipping issues th...

Using quickbooks

Hi I am a longtime seller of a small ebay store. Used godaddy for bookkeeping until recently I had to switch to quickbooks online. My problem is that quickbooks is not drawing all of my expenses from ebay such as shipping costs, returns and I'm not s...

Disappearing description

I’ve scheduled a few auctions and when I go to preview them the description I wrote disappeared?I then re wrote each description and they appeared in the preview so I listed them, then when checking the listings again the description is gone again! W...

where do I find ebay shipping label credit for voided labels?

Buyer Claims shortage on sealed supplements

Over 90 days ago I sold 4 bottles of supplements to a customer (I usually sold these two bottles at a time). They sent me a message over the weekend that one bottle was short 52 capsules (it was a bottle of 60 and they claim there were only 8 in it)....

Where do I find if a refund was issued on a voided USPS label?

Where do I find if a refund was posted/issued on a voided USPS label? Paypal used to send an email. Ebay does not. Can't find it under refunds or under shipping labels, or under all transactions.

Question about shipping

My buyer purchased an item from me for $128. She selected First Class shipping, which does not include liability insurance. If something goes wrong in shipping, what is my responsibility for reimbursement? Thank you in advance! Mary Beth

Holding my money

I have an account with 600+ positive reviews yet haven't sold for a few years. I came back and have listed the 1 item I carry, a $17.95 item... one of the same ones from years ago. Now they are with holding my money for 2 weeks? For a $17.95 item? Ev...

Typing field format on Partial Refunds

elizabeth@ebay , devon@ebay Below is a pic showing what I type in the field when issuing a partial refund and then what actually gets posted for the customer to read. I don't like the fact that I create a nice note with proper spacing only to see tha...