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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

I'm having a heck of a time.. Account suspended due to bank account verification..

I'm pulling my hair out. My account has been suspended for not verifying my bank account, but I have done this already. I even set up a new checking account only for EBAY transactions. I have been on hold over 30 minutes and transfered 6 times and no...

Very Puzzled

I’m very puzzled. I have a 20 dollar gold piece that has been made into a necklace. A few weeks ago, I put it on auction. It sold for $2600.+. The winner of the auction never contacted me nor paid. So I reauctioned it off again, this time it sold for...

eBay wants too much personal info

I used to sell on eBay, under another acct #. When it was hacked I dropped eBay for a few years.Now I have a ton of hi quality books to sell.But eBay has changed.They want a lot of personal info. I've experienced id theft on-line, so am notabout to g...

i need to know how to find my list of sales by the month for 2021 tax purpose.

please show me where i can get a listing of the sales (income) I made by month for 2021 tax purposes.

Should I accept this return request?

https://www.ebay.com/itm/224798803687 Seller asking for return stating that listing claimed 256gb.Title and Description clearly state 128gb. However, having chosen "Sell one like this", the "item specifics" still has 256gb from the post I cloned. I t...

Error - We couldn't verify this card. Please select a different payment method.

heip

Item Specifics

Why do my item specifics keep disappearing from my items.I go thru all my items everything is up to date and then little by little they disappear and I have to go thru them again and re ad them again.This is a waste of my time what do I do

Resolved! Does promoting your items actually help?

I would like to know if promoting your items is worth the fee.Does it actually help you sell your item faster?

Stolen library books

Ebay is at risk of becoming a vehicle for the sale of stolen library books, if it is not already. Old books with library markings, often valuable ones, are frequently listed for sale on the Antiquarian Book site. Such books are typically marked as "E...

Items sometimes don't turn up in search?

I'm finding that lately some of my items don't seem to turn up when searched?They're showing on my Sell page, and they turn up if I search on the computer that listed them but not if searched elsewhere.Other items just like mine show up, but mine is ...

Message Offer System Fix

The system to send an offer through the message system has not worked for over a month. Is there any plan to FIX this? I get the button that shows with the message but always get a popup "Failed To Fetch". Are they hiring dogs to run the systems now?...

There is this problem when entering bands

how to refund a partial payment to buyer

I want to refund a partial payment to a buyer..not sure how. thank you

Shipping costs only partially paid

I have a buyer who only included 1/2 the published shipping costs. The funds are on hold pending my shipment of the item. When I try to cancel the order Ebay asks for a payment method that they can charge for the refund. I don't want to provide a cre...

buyer filing not received claim

Help. I have two people that have opened item not received cases. Both buyers have filed claims with the post office and ebay. I thought that the time frame for filing a claim was after 30 days but apparently not. I'm afraid that ebay will force me t...