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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! Ebay Guest Account - Feedback

Greetings everyone!Does anyone know if a buyer who uses a guest account to purchase an item can leave a seller a feedback?I recently had a guest buyer who was extremely happy with their order ebay experience, and he sent a lovely note via the ebay me...

How does a lost chargeback get paid

Hello, If a seller on ebay sells a $5000 item (an individual seller with a linked checking account, not a business), and subsequently the buyer pays for and receives the item using a credit card. Then months later the buyer submits a chargeback claim...

Resolved! buyer is in a hurricane area ??!!

I just sold something to someone in Gainesville Floridathere is a major hurricane storm heading there right now I am wondering what to do.how is fedex going to deliver to a disaster zone ? why is someone even buying something with a major disaster ho...

Resolved! ebay listing for wristwatch isn't visible in search in watch category but IS visible in others. Why?

I tried to list a watch, but listing only shows up in different irrelevant category. Numerous times I've tried to list a watch, waited over 24 hours, and it isn't visible. Now I have 1 listing for a watch visible, in the video game category lol. How ...

Hurricane Ian

All postal service has been cancelled until further notice in many parts of Florida impacted by Hurricane Ian. I have been notifying all buyers that I will be unable to ship until at least Monday, and offering to cancel their order and refund if that...

Buyers perpusly damage items. Not sure Why?

I am Ebay seller for more than 10 years. Dealing with returns a lot. 80% of returns buyers claim SNAD picking various **bleep** reasons to get free return label. Everybody who is familiar with Ebay now they 99.9% ``Buyer is always right``. You don't ...

Regarding the photo of a listing

There should be at least one photo when creating a listing.....

Introducing a “better” sneakers experience on eBay (effective 10/10)

You asked us to streamline the selling process, make shipping easier and faster, and expand Authenticity Guarantee to more sneakers. We heard you, and now we’re delivering. And we’re just getting started.Sneakers updates at a glanceExpanding Authenti...

Can't List an Item

I tried to list a lightly used OtterBox case but keep getting the error: "It appears from your listing that you are attempting to sell an item that is not authentic or infringes on a trademark". I read Otterbox's VeRO profile and IP page on their web...

New Listing Page Exhaust Me

Hi everyone, for all those in FL, GA, the Carolinas stay safe. But now I'm just going to vent about the new listing page format. I've just finished some listings, took me much longer that it should, between the clicking, scrolling down and double cli...

No Top Rated Seller discount for Local Pickup

Just a note (and complaint) that Top Rated Seller discounts don't apply to local pickups. I don't actually offer local pickups but I am sometimes willing to deliver same day to customers in my local area. In order to confirm that the item is received...

40 hours later and my items still aren't listed

Hi, I'm curious if this is common for other sellers? It has been 40 hours since I've created several new listings and I can't find them through the eBay search bar using the description or the item #. I can see the item viewing the link when I click ...

Selling NCG round.

How do I add certification to the item specific list?

Resolved! Shipping after return request

Hi. My buyer accidently asked for a return. They asked me to decline the return which i did. Problem arose I think when I shipped BEFORE declining the return. Now the item doesn't show as shipped even though I was able to generate and use a usps labe...