Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Resolved! Return refund scammer claims 3 items broken after emailing wants refund because postal service late

I received an email from 1 of my buyers stating they were mad because the postal service mailed their items 1 day late (which made her wait a weekend). I sent within my handling time of 2 days and the postal service did not deliver until 1 day later ...

Holiday Season

Well, it's just about here. The hits on delivery etc. last year, for me, was the last week of Dec. and 1st week of Jan. based on expected delivery date. Keep a watchful eye on weather conditions which can affect delivery and your metrics. Great, high...

Resolved! Buyer Claims USPS Postal Inspectors Damaged Package; Possible Racial Profiling?

Never had a situation like this occur. Would appreciate advice.Sold a sealed copy of a rare Nintendo Switch game. Buyer received package on 10/2 and messaged me today ( 10/14 ) claiming that item was damaged in transit. They sent me a photo of the ga...

They've done it again!

eBay, in their infinite wisdom, has once again allowed people who do not have a clue about how to list on eBay to change the listing process. They must really get a kick out of making things more difficult for sellers.

Can't edit items with variation!!!

Hello,Anyone have the same issues? I can't edit any of my items that have variations, can't update the quantity, etc. I have attached error message screenshot. It has been about two weeks. Call eBay three times, none of the agents can't tell me what'...

Selling Limit Question

Let's say that I have a monthly selling limit of $5000. Let's also say that I have $3000 left for this month. If I list something today with an opening "no reserve" bid of $2500, what happens if the eventual selling price of the item puts me over eit...

Deadbeat bidders

Why can't ebay stop these scammers who bid for fun?

How do I revise color and quantity in new multi listing tool?

I need to revise my inventory on a multi-listing in my store. I can't seem to find where to make those changes with the new revision tool.

Emails failing / Rejected messages bouncing back

We have always replied to eBay messages from customers using our email client (Thunderbird). In recent months, we are having quite a few emails fail to send. It's not an issue with our server, as no changes have been made. It only happens when using ...

How come others can create other selling accounts but not me?

I've noted many times someone saying on here they have many seller accounts. I wanted to tr an experiments since several other sellers have said our listings are in beta mode or in some test category that limits our sales. Immediately my account was ...

Buyers able to counter offer at lower than minimum offer amount?

Recently, buyers have been able to counter offer seller-initiated offers at lower than minimum offer amount. I don't believe this was always the case. Am I going crazy or is this a recent change?At first, I thought maybe I was making an initial offer...

eBay Seller Phone Support Not Available?

I am trying to figure out how to add more insurance to an item and don't see an option listed.When going to talk to a human being I find eBay Seller Phone Support is not available. Someone privately wrote me and said eBay is trying to get rid of the ...

Temporarily Restricted ???

My Account Was Temporarily Restricted,Here is the Message i received :(We wanted to let you know that you have been temporarily restricted from selling and buying on eBay because of concerns about your seller account. This must be frustrating, but me...

Resolved! Is there someone in the Orlando area who would partner with me in selling and share profit ?

Elderly woman wanting to thin out household treasures no longer needed. Not tech savvy, would like to partner with an experienced local seller in the Orlando area. No hurry.

Buyer threatened me with feedback extortion

Buyer threatened me with feedback extortion. I already sent in a request to have it removed. It was denied even though I have emails to back it up. I assume no one even looked at the emails. I would love some help getting this resolved. Tabatha