Selling

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Good Buyer Becomes Bad buyer

So we had a repeat customer who bought maybe two other things in about 6 months ago. Today this one starts a return request accusing us of selling them something not authenticate and the kicker was they showed a picture in the return request showing ...

I still don't understand the Ebay payouts

When I look at my "net" amount of earnings and then compare to the payouts, they don't equal. I tried to do the math.For example, I just got a payout of $36.33, but when I look at the invoice, the amount of "net" sales is more. I do wish there was a ...

Invoiced for reserve fees on an item that just got listed

I took a 4 year break from selling on eBay. I listed an item last night with a reserve and they sent me an invoice today stating fees would be deducted from my checking account within 3 days. When did they change the procedure, how does it work now? ...

Seriously no way to report a fraudulent account that didn't involve a transaction?!

I'm not a big seller on ebay, only have done a few sales. Well I just had one of them close, and within a minute or two, received a message from a different account hel_163846 (happy to name it since it's a fraudulent account). This person is a new a...

Shipping Calculator Disallowing Multiple Box Shipments

I sell a huge number of items that are restricted in size/weight into USPS Flat Rate boxes, etc.... I have the shipping calculator set up so that when a customer wants more that the restricted quantity, the calculator would roll over and simply add a...

Getting Deposits with Funds Available but Being Asked to Verify Microdeposits (not posted to acct)

I read the earlier (long-running) thread about microdeposits not being posted to bank accounts and folks not getting paid. My issue is a little different. I AM being paid (sloooooowly) but I am only just now being asked about the microdeposits. Funny...

Today's Seller Capital Monthly Chat

Well, that went about as well as I expected.I wonder, can a US seller open a UK account and access their Working Capital? I'm guessing not, just throwing the idea out there.

access to older listings

Is there any way to go back to listings before April 17, 2021? On reports, the data starts with April 17, the date of the new system for payouts. I need to get fees for my listings from Jan. 1, 2021 to April 17, 2021. I can't seem to find a way to do...

How should list these guitar picks?

They are still new and have never been used to pick a guitar, the case has scratches on it.

Psssht Dispatch, We got a bug in the system over here.! ....Ughhh Dispatch you there.?!?

Another bug in a seemingly endless amount of issues. After the latest shipping cost increases were released, I decided this time to go in and raise my set costs that buyers just a little, which majority of my listings utilize this policy of set param...

Item Specifics

With the complexity of using the new listing tool taking so much more time, I have a question. We have heard for a long time now that sellers need to fill in ALL of the recommended item specifics to have more visibility. Is this true or are we just w...

Resolved! No Shipping Charge

After I sold an item, the buyer plans on picking it up instead of paying for shipping. Is there a way to only charge for the item and not for shipping when they are paying?

Bidders not paying

So I’ve had four different individuals win at auction but none of them are paying, what’s up with that bc I missed out on the ones that actually wanted my products.

Resolved! No sales on Sunday/ Columbus day

Hello, I'm a new seller in clothing niche. I started selling since the beginning of september slowly building my store and listing more items. So far I have 40 sales and 83 listings. The past three weeks been great, making sales almost every day, sun...