Selling

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Selling Basics

I was in infrequent user in the past, and that was several years ago. ebay was not nearly as full-featured as it seems to be now. So my questions are very basic: * Does the seller pay a commision when their item sells? * How does the bidding "work"? ...

Buyer wanted free international shipping through GSP

Hi there, A buyer recently purchased an item from me. I'm in the USA, they're in Canada. I'm enrolled in the Global Shipping Program. The buyer initially messaged me about several existing items I had listed, so I created a new listing and "bundled" ...

Fraudulent Website

Many of my listings including listings by other stores on Ebay are showing up on this fraudulent website. thaiaktuell.com My images have my handwritten tags and the descriptions for items are copied exactly. I sell only original paper collectibles an...

Rumor

Looking for buyer

Corrupt eBay Customer Service Rep

I have no evidence but I have a strong feeling that we have corrupt customer service rep in eBay. For past 1 month I am getting 3 days, 7 days and 10 days ban on my account for posting certain listing. Interestingly only a few similar listing are on ...

Return requested when purchased by mistake

Good afternoon,Last week I sold a single right Nike Lebron shoe, which I as clearly noted in the description and in photos. The buyer is asking for a refund saying he thought it was a tennis shoe and didn't see it was just 1 shoe. The buyer made an o...

Resolved! How to handle buyers with names like "Text me i have questions 247 xxx 3689"

Thought we had a great week of selling but then the buyers turn out to be scammers and don't pay and put a name up that shows them as someone who wants me to text them and they put the message and number in their buyer info. I'm not about to text any...

Resolved! Frustrating experience after 20 years on Ebay

I have 380+ active listings, only 2 (now Zero after I delisted those 2) shows under my profile as well as in my Ebay store. I couldn't even search them in Ebay. I spoke with Ebay support, which they opened a case to the tech team more than 2 months a...

Seller Protections are in place for those impacted by winter weather

Ya **bleep** , eBay is already trying to force a return that is stuck ,, I DO NOT HAVE IT AND TRACKING PROVES IT!!! Message sent to me : item received and refund.. LOL --- look at the tracking eBay it is STUCK, I do not have it ,, and will not refund...

blocking a buyer

how do i block someone from buying

eBay withholding funds

Everyone should be AWARE. There is no reason for eBay to withhold your money for weeks or a month even after you've proven item has been shipped and tracked and delivered. They are HURTING for money so a board meeting to withhold funds and keep it in...

Buyers Immediately Requesting to Cancel After Completing Purchase - Ebay Showing Similar Items

I have been noticing an increasing trend of buyers buying my new products and then immediately asking to cancel for some reason - address, credit card, bought by mistake etc. I also noticed after buying something I was shown similar items by Ebay so ...

Resolved! Sending Invoices

Ebay now no longer trusts sellers to send invoices unless we need to make alterations in the shipping costs. I guess this is punishment for those of us who chose not to require immediate payment. To make this new policy even more laughable is the new...

Authenticity guarantee is a scam and or severely flawed.

Just had an item marked as failing the authenticity test, I work for the company that manufactured product and was gifted the item by the company...yet it is not authentic.....lol The model number is slightly different for employee gifts however the ...

Battery bank listing fraud is apparently okay and ebay looking the other way?

Just was going to buy some new battery banks with the mag safe charging and some other variations and realized that its almost impossible to find any where the sellers aren't committing fruad and seriously falsifying the specs on these things. They'r...