Selling

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Picking up traction when selling expensive fitness equipment

I have a brick and mortar shop and am in the business of selling commercial grade fitness equipment. I get a lot of people looking at my listings and asking questions but sales on the ebay platform are extremely rare. How can I possibly position myse...

Ebay system lets buyer who cancelled order leave Negative Feedback after 2 Months.

The title says it all. CS "we'll look into it"

When should you leave positive feedback for a buyer?

Just wondering if most people leave feedback for a buyer right after they've paid? Or do they wait till the buyer receives the package or wait till the buyer leaves feedback for them? Thanks.

Auction ends, buyer doesn't pay

I had an 7 auction that just ended an hour ago, I had 31 bids and 11 bidders, in the last 15 minutes one individual who had never bid on this auction, swooped in with the winning bid....then he messages me that he "made a mistake", I was selling some...

USPS Claims

Once again, a claim has been denied by USPS. Since I have had claims denied by the USPS in the past, I have taken extra care in packing and shipping my items. Since I ship mostly breakable vintage items, I wrap, double box, and add air pillows (if th...

"Show More" description block... Problems waiting to happen.

I can't keep my silence about this. How many people are going to get INAD's now because buyers don't click the "Show More" tab on the description to READ the entire description? Should we be held accountable for this as sellers? If the "Description" ...

Resolved! Am I paranoid or should I trust this buyer?

I have a lift gate I am trying to sell and it's in new 3ngland and the buyer made an offer about 80% of the asking price. His address is in Illinois so I am wondering. He said 4hats where he is from but still said he'd pick it up. Could this be a sca...

Multiple Duplicate Listings by Same Seller

I know ebay has a Duplicate Listings Policy, https://www.ebay.com/help/policies/listing-policies/duplicate-listings-policy?id=4255. There is a seller with 5 multi quantity listings of the exact same item. One of the listings offers an additional quan...

Best Practice for selling an item that I purchase to order

I have a vendor that is nearby and I don't stock their products, but place an order and pick up as I receive a sales order for them. What is the best setting to use for these listings? I currently have the quantity on hand set to 1, but if the custom...

eBay Search Changes

We just did a search in our own store and noted that eBay changed the search word(s) automatically. We typed in Kang (a Marvel character) and eBay changed the search word to "King" . This changed the results from 2 to 52. If this happens on the site ...

Resolved! eBay sure has changed!

It's been a few years since I bothered with eBay. Covid extended my lack of selling so it's just been a while. I come back to find that PayPal is now a thing of the past. Ok, fine. I sell an item only to be told that I will receive payment directly t...

Another bright change by eBay

Why is eBay blurring out the bottom portions of any lengthy descriptions on listings and making buyers click on "Show more" ..... or worse, causing inexperienced buyers or lazy buyers in a hurry to miss some of the most important parts of the descrip...

What has ebay changed in May to cause a massive drop in sales? This is what i know so far.

As a 15 year seller of high value items, i have seen my sales drop and go up depending on the economic climate, as i sell luxury items.However, my experience tell me there is something wrong here.My sales have been steady until ebay has implemented n...

Item catagories

I am writing a listing for a mirror, and was looking to see what category other sellers were using to sell similar items. I noticed 90% were using the category "Collectibles & Art > Antiques > Furniture > Mirrors" I have looked everywhere and cannot ...

Buyer wants to pick up an item when pick up is not offered: what to do

Got a message from a user asking if he could pick it up if purchased, as he needs it by Saturday. A minute later, he purchased it and sent me another message saying he wants to meet with me to pick it up.I do not feel safe to meet with him, and I don...