Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Does offering free returns increase the rate of returns?

I'm a top rated seller but to get the "Top Rated Plus" badge and the discount on final value fees, I have to offer free returns and one day handling time. I'm happy to do one day shipping; I usually ship same day. But I worry that offering free retur...

Please explain what/how promoted listings actually look like on ebay?

A direct ornament competitor has inconsistently showing up on my individual listings at the top of the page with tiny linkable photo icons (maybe 8 photos) and the name of their ebay store in bold red. Also, there are two rows of large photos of at t...

Resolved! problems relisting items not sold

I have tried to relist several items that did not sell. My pictures have disappeared yet when I try to upload a duplicate picture it says it's too small. Tried calling ebay- that's time I'll never get back-solution suggested did not work. Redirected ...

Resolved! Is this a scammer?

I'm trying to sell a phone on eBay and someone sent me an offer talking about messaging him and to post the item to his cousin's adress, their account name is: "please.check.my.profile.and.read.carefully.for.you.on.the.text.to.me" And this is their d...

Resolved! About selling

I've been a seller on ebay since December 2022; my sell it low by about 2 months tells how I can increase my sales. Please help me. I'm new to this new business.

Seller Damaged Returned Item

So I had a seller return an item and upon arrival the item was damaged and could no longer be closed properly. I had made a complaint saying it was damaged but ebay still made me approve the return for full price without any deductions. Ive tried goi...

Where has eBay hidden the phone number for customer service

Unfortunately I need to speak to one of eBay's customer service reps and lo and behold eBay has buried the CS number even deeper in it's morass of non-help pages. Does anybody know where to find the number?

Things Other seller ask other sellers to do.... fun list

Lets post some fun stuff that other sellers would ask you to do or request, or have done to you. Asked me can you guarantee this item arrives by Christmas.(asked me on 12/17 just for reference). I'll make sure all my postal workers who work for me ma...

Appeal

been on ebay over 25 years but selling for about 7 years with close to 19000 feedback at 99.9% . had issue with one customer regarding PWHL puck ,they claimed it was fake ( claiming i attached sticker to the puck) when that's not true since we buy di...

Need help with something

So before I had posted here about a buyer who was claiming an order was never received even though it showed delivered so I had told them to open a item not received case. Well they made excuses to not open one they were trying to force one. But I to...

So Ebay holds my payments and now claims my sales are increasing now more ID?

they had placed around $200 worth of holds on my account after I sold 4 items, which BTW I lose money on Ebay because of the fees and **bleep** they pull. Now that I lowered the price of items again that are used I am taking a hit, they need to more ...

Resolved! Need advise. I don’t seek on eBay very much

Hi there, Ive been selling boat parts for 20 years but mostly on CL and Offer up. Yesterday I listed a 400.00 pair of Bluetooth Nautitalk marine sailing headphones for 200.00within minutes I got an offer from a guy with no ratings which seemed suspic...

INR rate

I received US Corridor Block + End Listings Restriction due to high INR rate on the May 9th. I was evaluated today and as i can see my INR rate now is 0% but i still have restriction. How does it work and when my restriction will be removed? I don't ...

Report a buyer...except not buy it now.

One nice thing about ebay over others is there is some attempt to penalize buyers who accept an offer or make an offer that is accepted and then don't pay. Frustrating as a seller deadbeats who do this. Any other sellers out there bothered 'report a ...

refunding a buyer after the shipped label has been printed.

1. Printed shipping label.2. Buyer cancelled order.3. Order is marked shipped.4. I need assistance on how to refund a buyer after the order has been marked shipped. -Thanks