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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

One year old store hitting a slump

I have had my eBay store for a year now, only do this part time, I work a full time job. I feel like suddenly my traffic has slowed and so have sales. Does anyone have any tips for me? I have no negative feedback and out of 100 sales, I only had 2 re...

Resolved! About the 5C's

What are the 5C's of communication which is very important for a seller which helps to build a good proper communication with your buyers? How can we build those qualities?

Return

i purschase a clock from EBay Order Number 26-09247-95830 ////Return ID 522 44 07371.The clock requires 220 Volts AC. In the USA we use 120 Volts AC.The seller said it was my fault because the ad said "Eurpoean Standard" but did not say what that sta...

User avatar by Enthusiast
  • 457 Views
  • 17 replies
  • 0 helpful

Buyer FILES FALSE CLAIM, Returns MINT Condition Collectible DAMAGED, Missing Items and Without BOX

I just had a Buyer File a False Claim 19 Days AFTER Delivery, and then Return the MINT Condition RARE Collectible in a Damaged Condition, Missing Pieces from the Box and Without the Box. And eBay says the Buyer is entitled to a FULL REFUND. I guess B...

User avatar by Adventurer
  • 639 Views
  • 17 replies
  • 5 helpful

How do you stop Ebay from combining items?

If I list a item that is 25 pounds and it takes the whole box to fit the item and I am selling another item in the same size box and weight Ebay combines the order in the same size box at 50 pounds. I have to ship it in two boxes and it cost me almos...

User avatar by Rising Star
  • 338 Views
  • 2 replies
  • 1 helpful

EU to EU, still got charged VAT. What is going on?

Im a seller from EU, with address, bank account and all registered in EU, and i just sold an item to a buyer in EU, with EU address, and i still got charged VAT, as it says in transaction details. Item is used, and also made in EU. Why do i have to p...

Possible scammer holding up my funds

I have an old account, with great feedback and a lot of sales in the past couple of years.A buyer from Japan, filed a report for an auction that ended on sept 21st. saying that the item wasn't as described. They made zero contact with me about any is...

listing a item of ebay

During the listing process. Two of three options may appear for the item I wish to list.One of the options may be: "Related listing from other sellers" What does that mean?Are the other sellers notified when I make a listing using the above selected ...

eBay = Marriage

eBay is just like a marriage:1) The Honeymoon is Great but when it's over LOOK OUT!2) No matter if you are in the right eBay is more in the right3) When the "Tap" is ON...Ohh What a Ride. But when the "Tap" is OFF boy is it just terrible.4) When they...

User avatar by Trailblazer
  • 749 Views
  • 23 replies
  • 4 helpful

Resolved! Why Does eBay Continue to Sell For Your Consideration DVDS Which is Piracy and Illegal, Fineable

I have called eBay and reported this issue several times.eBay and sellers: You are in Violation of Federal Law by selling and having facilitated the sale of every DVD on this platform marked "For Your Consideration." I have spoken to your agents mult...

User avatar by Scout
  • 4004 Views
  • 83 replies
  • 1 helpful

Combined shipping never works - help

I must have some setting wrong, Even when a buyer adds multiple items to the cart and then checks out, they are charged the shipping for Each item and not combined based on the weight.Example:Item #1 - 5oz - $5 shipingItem #2 - 4oz - $5 shipingItem #...

shipping.JPG
User avatar by Scout
  • 228 Views
  • 8 replies
  • 0 helpful

How long to win a CC chargeback?

I asked this before... was told 2-3 months. Last Thursday I got a payment dispute (CC Chargeback), I uploaded tracking and sent a nastygram to the buyer telling him he knows he bought this stuff, now call the bank and straighten this out. Tuesday mor...

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