Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Bugs, bugs, bugs! bleep is wrong with eBay developers?

What is wrong with ebay? I mean, how hard is it to test your crap before you throw it over a fence and use sellers to test it for you? Point in case - mobile app shows that I have 6 listings to ship (correct). Desktop app not only shows an incorrect ...

I think I'm trying to get scammed. Buyer paid for an item but not respodning to messages.

I had a large item listed for sale that was listed only as local pickup. A buyer purchased the item on 11/12 at 4:00am (odd hour but ok). I tried to contact the buyer 2 times so far to arrange pickup and have not received a response (could happen). T...

Restricted my ebay account

hello. My eeBay account was restricted. I am artist and i sell my drawing on ebay.but my ebay account was restricted. I didn't do anything wrong on purpose. Somehow something happened and my account was permanently restricted. I have no other way to ...

Ebay emails to seller not always giving the buyers correct delivery address

Okay, lately I'm not always receiving the correct delivery information after selling an item.I sold an item 2 days ago and the email from ebay instructed me to send it to the buyers registered address BUT the buyer had requested delivery to an Argos ...

eBay Changes Slow Sales Significantly

Anyone else experience sales slowing way down?? June '22 my sales slowed way down and again now in Oct. to nearly nothing.My pricing is researched and competitive. Since June I have changed to accepting returns and ship the 1st business day after ord...

SELLER ZIP CODE SCAM ADDITIONAL INFO

So I also recently was scammed by a seller, or so they thought. The seller sends an empty package addressed to someone else's name, a different address, but in my same zip code. They also cheat and put the least amount of ounces as the weight on the ...

Counter offer opinions

My listing is the only one available on eBay. Only 1 listing under 'sold.' I posted mine asking $8 above the price of the last one that sold. I get an offer $80 below my asking. I counter $20 higher. My offer is still over $50 below the previously so...

One year old store hitting a slump

I have had my eBay store for a year now, only do this part time, I work a full time job. I feel like suddenly my traffic has slowed and so have sales. Does anyone have any tips for me? I have no negative feedback and out of 100 sales, I only had 2 re...

Resolved! About the 5C's

What are the 5C's of communication which is very important for a seller which helps to build a good proper communication with your buyers? How can we build those qualities?

Return

i purschase a clock from EBay Order Number 26-09247-95830 ////Return ID 522 44 07371.The clock requires 220 Volts AC. In the USA we use 120 Volts AC.The seller said it was my fault because the ad said "Eurpoean Standard" but did not say what that sta...

Buyer FILES FALSE CLAIM, Returns MINT Condition Collectible DAMAGED, Missing Items and Without BOX

I just had a Buyer File a False Claim 19 Days AFTER Delivery, and then Return the MINT Condition RARE Collectible in a Damaged Condition, Missing Pieces from the Box and Without the Box. And eBay says the Buyer is entitled to a FULL REFUND. I guess B...

How do you stop Ebay from combining items?

If I list a item that is 25 pounds and it takes the whole box to fit the item and I am selling another item in the same size box and weight Ebay combines the order in the same size box at 50 pounds. I have to ship it in two boxes and it cost me almos...

EU to EU, still got charged VAT. What is going on?

Im a seller from EU, with address, bank account and all registered in EU, and i just sold an item to a buyer in EU, with EU address, and i still got charged VAT, as it says in transaction details. Item is used, and also made in EU. Why do i have to p...

Possible scammer holding up my funds

I have an old account, with great feedback and a lot of sales in the past couple of years.A buyer from Japan, filed a report for an auction that ended on sept 21st. saying that the item wasn't as described. They made zero contact with me about any is...