Selling
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Forum Posts

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! Case after 30 days after receiving

Hello!Question about eBay buyer protection. My buyer opened a return request 57 days after it was delivered. In the email it says “be sure to reply to the buyer by Feb 16, 2022. Starting on that day, the buyer could ask us to step in and help by open...

No Access to delivery location, buyer opens dispute

Last week I sold a $200 dollar item. Buyer asked me to ship to an international address different than the one listed on the order. I refused, buyer said the address on the order would work. I shipped it out last week and USPS has reported that they ...

User avatar by Adventurer
  • 385 Views
  • 6 replies
  • 1 helpful

New listing format.

I used the new listing format for the first time today after reading all the complaints about it on the boards.Sure it takes a little getting used to, but it's not THAT bad.Nobody hates change more than me. If I can learn to use it, anybody can.

User avatar by Superstar
  • 1109 Views
  • 43 replies
  • 22 helpful

Unanswered Messages

When I go on to my active listings, I get a notification saying I have an unanswered question. When I click on the unanswered message, It is just one of my buyers saying thank you. Will this unanswered message hurt my selling, and is there a way to '...

Resolved! Fees!!!

I have recently started ebay. Is anyone else concerned on how much ebay is gouging with fees?? I feel like I'm not really making any money! Just paying ebay!

User avatar by Adventurer
  • 1488 Views
  • 49 replies
  • 3 helpful

Main Categories

CS told me years ago that sellers are given some preference in their main category or two. Example, if you sell mainly books and art prints, you get a little boost in visibility in those categories but you won't get that same boost in other categorie...

User avatar by Rockstar
  • 142 Views
  • 3 replies
  • 1 helpful

Listing page that allows background removal

There seems to be two listing pages, one that can remove the background, the other doesn't. Is there a trick on how to access the listing page that allows background removal?

User avatar by Thrill-Seeker
  • 107 Views
  • 2 replies
  • 0 helpful

buyer disappeared

After I sold my item, I received this note from e-bay, "sorry, invoice cannot be sent as there are issues with the buyer's account. "shows buyer joined 3 days ago but has a 100% rating. How is that possible?

Refund qustion?

Hi,Buyer returned an item and didn't go through ebay, just mail it back to my adress.How can I refund without a refund request summit?Thanks Liz

User avatar by Pathfinder
  • 76 Views
  • 2 replies
  • 0 helpful
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