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Puerto Rico

We sell computer components and we ALWAYS double check them before they ship. Almost everything we ship to Puerto Rico gets returned even though there is nothing wrong with it. VERY FRUSTRATING. After 23 years we are longer shipping to Puerto Rico.

Printful Print on demand syncing issues with ebay

I have an account with ebay and printfulMy info has been establishedI put in my debit card for payments and fees.So now what.I keep getting an error on Printful saying my registration process is incomplete.Any suggestions on what to do?Thanks guys!

Leaving ebay, No protection from crooked buyers

Had a crook who before buying my Franklin Mint silver gem set asked me to reduce price. I said I am firm. He bought the item and told me to reduce price by $50 or he will leave negative feedback. I called ebay who told me go ahead and ship item you w...

Tracking Upload "glitch".

So my "Tracking uploaded on time" stats are suffering because of a glitch in the system that has just appeared since the last update. Anyone else noticing this problem? When a buyer doesn't use the cart and buys items separately I combine the shippin...

Leave feedback as seller

I'd like to leave feedback for a buyer but the "leave feedback" prompt isn't available. How do I proceed? The item was delivered approximately 3-4 weeks ago. Thank you.

User avatar by Adventurer
  • 563 Views
  • 9 replies
  • 0 helpful

Resolved! USPS Charges Fee On “Underweight” Items?

Hi!Does anyone have a chart or some type of outline of what we are charged if the usps says we “underpaid” for shipping. I can’t find any info on whether there is a surcharge or not.Example: our scale says a package is 1 pound 0 ounce (shipping costs...

Accepted offer but Buyer is being charged full amount

Hey I’ve ran into the issue the last few days of items selling at an accepted offer amount but the buyers are being shown that they bought the item at the original asking price. This has caused four cancellations since Sunday. Has anyone been dealing...

User avatar by Not applicable
  • 1362 Views
  • 3 replies
  • 0 helpful

Daily buyers from similar locations

Hello. I have just noticed something in my sales the passed few months.We are located in NJ. Recently, my daily sales seem to be going to one area in the US, A few days ago, all items went to California except for one in TX. Then the following day, a...

User avatar by Not applicable
  • 595 Views
  • 7 replies
  • 2 helpful

Resolved! A request from e-Bay?

This afternoon, Sat., 02/11, I received a request for my full 9 digit SS#. The address was www.riskremedyweb.ebay.com. Is that legitimate?

User avatar by Trailblazer
  • 20288 Views
  • 19 replies
  • 1 helpful

Resolved! Variation listing question.. is this search manipulation?

I've been seeing some variation listings where the lowest variation shows up as 99 cents, and of course populates the first page of a sort by lowest price. The thing is, these items are "samples", and the seller states they will not ship unless a min...

Resolved! Buyer gets refund AND keeps item

Ok, let's get this out of the way. Ebay provides certain steps a seller must follow concerning returns and refunds that are made to limit a seller's liability and/ or loss. If a seller decides not to follow these protocols they give up these protecti...

Shipping label

I am very confused about shipping costs. I sold a dress for $59.99. The offer said $59.99 + shipping $9.80. The buyer was to pay the shipping. In order to ship the dress, I needed to purchase a shipping label for $8.05. The amount I received from eBa...

Send a buyer a return label

How do I send my buyer a return label after the refund has been processed? If there was an option at approval time, I missed it.

User avatar by Adventurer
  • 589 Views
  • 9 replies
  • 0 helpful
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