Selling

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Ebay allows buyers to keep items & get refunded after claim is opened

Wondered if this is happening to other sellers. Claims made that the colors don't match colors in photo so Ebay is allowing buyers to keep items and also get refunded. Problem is either with the colors set on the buyers monitors or just plain false c...

When contacting Buyer the Item Purchased sometimes does not show up.

Whenever I sell an item I go to Contact Buyer to send a not thanking them, along with a tracking number. Most of the time it allows me to click on "Item Sold" and the item sold will be at the heading of the message. However, sometimes the item sold d...

Search Tool Disappeared within Seller's Other Items Lists

Hi! Has anyone else noticed that there is no longer a search bar for finding an item within a seller's "Other Items" list? This applies to sellers who do NOT pay for a "store" on ebay. It's very frustrating for me. I can use the built-in "find" tool ...

Cant find "Handling Time" setting while creating a listing.

Every now and then while listing I get the red warning that states "Looks like something is missing or invalid. Please fix any issues and try again. Handling Time." I then scrolls down to the shipping section and it states "Handling time is required"...

Creating new listings using upload template - help with required fields not in template

I would like to create listings in bulk using the Reports > Upload tool, but am receiving two errors for missing fields that are not in the template. The two fields in question are WEIGHT and POSTAL CODE, and I do not know what header to use for the ...

Removing the auto cancel of an order for non payment after 4 days

How do I remove the cancelling of an order after non payment ? I have it set for 4 days and the customer needs 6 to pay . How do I change that after the item has been purchased? I have done it before but cant remember how. Thank You

Regional Boxes still available

It's currently 1/22 here and regional boxes are still available. Perhaps they are just going to leave it on the site for people until they run out of their stockpile. Their site has a scheduled update on 1/21 11pm I'm assuming to remove the regional ...

An item I listed using the mobile app not showing up in my web site account

Hello! Does anyone know why the item I listed using the mobile app on my phone is not showing up in my web site account? It shows up on the web site if I go to my shop but not in my account. I would like to see it and make edits to it using my comput...

Resolved! I had my Black Americana valentine and minstrel show program removed, but others are still on there

OK. Why did eBay remove my post - and not others?

Resolved! 90 day total does not reflect actual sales

I had a couple listings where the buyer won the bid/offer, but did not end up paying. The orders were cancelled and listings reposted after that, however my 90 day total shows the number as if those orders were actually paid for. I never received all...

What happens when you combine eBay stores?

I've had a personal eBay account for years and am able to have 250 listings on it. Now want to open a second account to start a business. I understand I could combine the two accounts. What are the benefits? Will I be able to have more listings in th...

Why has this not come up yet?

Social Security Numbers Stolen in PayPal Cyberattack (msn.com) Just curious... any thoughts on if this will affect sellers and buyers here?

Resolved! Selling

How to increase Listing limits. After the fist listing 3

Made in USA Search Filter

In response to @jmj378 who posted here: I would like to know how we can get Ebay to create a special filter so folks can know items are from USA/ America. Americans need to keep the US economy alive. At least give us a choice, a chance.This filter al...

Verification of account

I have been forced to put a pic of my passport to verify my account to enable a payment to be made to me.How long should this take as my buyer is waitingI have had an account for years!