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Forum Posts

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Research

How to use Sourcing Insights and Product Research

Anyone else notice a change in the notification bell?

Anyone else notice a change in the notification bell or am I losing my mind?It used to show you the number of items sold.Now it shows you the number of orders you have.If one customer bought 10 items, it used to show "10".Now it shows "1".

User avatar by Superstar
  • 130 Views
  • 4 replies
  • 1 helpful

Invoice Shipping issue when buyer try to pay

Hello, I have been selling on EBAY for 22 years and I have never had this issue. I sent a buyer an invoice with discounted shipping. The buyer says that when they try to pay the invoice, the original shipping charge shows up. I contacted EBAY and the...

Did ebay make changes recently?

Hello community. I tried to revise an item on Friday more than once. I never had a problem before but once I revised it. I could not go back and change it. I could not go back and lower the price again. I got the error messages.Looks like something i...

Payout ID: One time payment from your checking account.

I am trying to reconcile my 2022 eBay records because I was in the hospital and sick for most of the first half of 2022. I went to my Payouts and when I clicked into one there were a lot of transactions of course. And if you wanted to you could click...

My listings are not showing up on Ebay

How long does it take for my listings to go live on eBay website for new sellers, it been nearly 2 days now waiting for them to go live. I posted an item on eBay on the 12th of November 2022 eBay.co.uk website and I only shipped out To Costumers that...

Links to seller's items missing

On the android app, there is a link to a seller's store from the seller's profile page, but no link to their listed items if the seller has no store. One can get to their items in other ways (if they've had a sale with feedback in past 90 days). Ther...

Screenshot_20221111-123637_eBay.jpg Screenshot_20221111-123436_eBay.jpg

Promoted Listings is a DISASTER!!

At the behest of ebay. I started a new promotional listings campaign which added to the unreasonable promotion fees I was already paying. Since changing half of my listings my sakes have dropped by 50%. Now I'm trapped. If I cancel the campaign I'm s...

Resolved! New listing tool

Can anyone help me figure out why when you put information in the larger description box on the listing page it won't save it? Every time I click list it and go back to look at it that box is empty. I have tried making a templet and the very same thi...

Describing the Condition of Used Clothing

I have been selling on eBay for a few years. Sometimes I provide descriptions of the condition of the used items and sometimes I don't. I think I should each time but I'm not sure what to say. If I notice an item has a stain or tear, I state that and...

User avatar by Adventurer
  • 2560 Views
  • 5 replies
  • 0 helpful

Buyer claims defective brand new item

I recently sold a brand new factory sealed playstation 5 controller. The buyer says it worked for the first 28 days, and now it's not as smooth and "drifting". He stated he can't send pictures of the problem because "it's internal". I know typically,...

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