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Forum Posts

New listing tool is removing all the formatting from my custom template in the description box!

Instead of ranting as I would like, I am just going to state the facts. Since I was forced into adopting the new listing tool I have not been able to complete a listing without an issue. Don't even get me started on all of the sub-menus that take lik...

User avatar by Adventurer
  • 1685 Views
  • 20 replies
  • 6 helpful

Listings ended due to unavailability

I looked at my unsold items this morning to relist an auction listing that got no bids and found 25 items there with this message:You ended this listing by indicating this item is no longer available.Well, I didn't do that and I an confused as to why...

User avatar by Adventurer
  • 109 Views
  • 3 replies
  • 0 helpful

Resolved! Poor Policy

I am trying to resolve this. But I cannot if the buyer does not answer me.This is another case when a buyer knows if they put in a claim of not receiving a delivery this they can get the item for nothing.Something must be done about this by eBay.Ther...

User avatar by Scout
  • 1527 Views
  • 75 replies
  • 4 helpful

eBay feedback system is awful

Buyers leaving negative feedback when "item not received" is ridiculous. Tracking says delivered and looking at buyers history they have done this on multiple occasions. As a longtime seller I should be able to leave NEGATIVE feedback. If you're goin...

Do you pack international orders the same as domestic orders?

I pride myself packing orders very well, but when it comes to packing international orders, I always give them a little extra attention and over-pack them because they are going farther and most likely being handled more. I wish ebay made it a little...

User avatar by Superstar
  • 158 Views
  • 8 replies
  • 1 helpful

Second chance offer

So I had a auction and have not heard from the winning bidder. I'm anticipating sending a second chance offer. Do I have to follow the list on down of the 10 bidders or can I pick which bidder I'd like to send a second chance to? Long story short, th...

What is your best story from 2022?

Hi there! For years we have chatted about what we are going to change next year, what we think sales will be, up or down, going, retiring. all sorts of future stuff. And I am sure someone will ask about your plans. It wont be me. There are so many ne...

Using gift cards as payment from buyer?

I've never been asked this before... I have a customer who wants to use a Visa gift card to purchase from me. Is this a form of payment that eBay accepts? Is it the handled the same way as a regular Visa CC or Debit Card? I couldn't find a quick answ...

quantity changes

I have had a couple of episodes lately of items showing or changing to 0 in quantity/out of stock on it's own. I thought maybe I made a inventory mistake. Within the last week I redid my Quantity #'s & within 3 days I had a group of items (all in the...

User avatar by Adventurer
  • 70 Views
  • 1 replies
  • 0 helpful

Need help with exporting sales date to Excel

For the last few years I've used easy auction tracker, created and token and connected spread sheet with Excel. They are closing and I'm looking for how to connect my spreadsheet right to ebay. So the sales data, costs, fees, buyer, item number will ...

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