Selling

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Refund request inquiry

A buyer of mine has opened a refund request that does not match their complaint. Specifically the request has been filed under "item not received" however the message claims it was and has been found to be nonfunctional. How do I open a return reques...

Resolved! VARIATION ON A LISTING

Hey Guys, I am kinda lost in finding the variations option when doing my listing. Where can I find it in this new update?

Resolved! Buyer not receiving combined 2 item invoice.

I have sent three times now an invoice to combine shipping on 2 items. I did add a discount to this invoice as the buyer last minute bought a 3rd item but I had already printed the shipping label for one. Thus I discounted the shipping some on the 2 ...

REPRODUCTION Prints, Posters, Maps, etc.

Why aren't ALL reproductions of printed materials separated into a totally separate category? My Vintage original materials are being hijacked by Repro Sellers using the same descriptive lexicon as me.... such as: Original, Antique, Vintage, Early......

How to set up two stores for different locations

I spend three months in Florida every year and have a separate inventory in that location. I've been doing "time away" from my existing store, but that limits me to auctions only for my Florida items, plus people see my away message and think there w...

Seller left negative feedback after USPS misplaced package

Hello everyone. I’m currently very frustrated right now because someone left a negative feedback on my profile and broke my 100% Positive Feedback reputation. I was selling an item for $45, when I received a message from this lowballer buyer asking i...

Views

Is it just me or are views not being recorded on items being sold these last few days? I understand that I don’t have the best stuff or the most popular “in” things but I’d have at least 1-3 views on all of my stuff but I’ve noticed that some of my l...

Shipping fees not deducted from my sales?

I just have a question about the shipping service eBay provides. I used it for the first time last week. It was convenient and I saved some postage -- it was nice to just drop off the packages. But I thought eBay charged the shipping amount to what I...

My $250 GRADED Trading Cards are Erroneously Sent to the Authenticator

My $250+ GRADED Trading Cards are Erroneously Sent to the Authenticator. According to Ebay policy, graded cards won't be sent to the authenticator unless they sell for $500+. Every time, these cards are sent erroneously to the authenticator, creating...

Those using calculated shipping, how are you calculating your final sale for fees?

Like the title says, since the price can vary depending on buyer location based on the item weight and dimensions inputted, how are those using calculated shipping calculating your final sale amount to have an idea of the fees and profit per item. I ...

Resolved! Buyer receives item a month after refund, because of Royal Mail strikes

I sold an item that was worth £50, and it got caught up in the Royal Mail strikes. The item was posted on the 29th of November, during the peak of the strikes, then after 2 weeks, on the 14th of December, I received a "item not received" return reque...

False Counterfeit Claims by Red Point

Back in 2021 another seller posted some helpful information about RED POINT making false counterfeit claims and getting eBay to take down legitimate/legal listings... Well, RED POINT is still at it! ALERT TO ALL SELLERS!!! Red Point is a hired compan...

Revision to rating - does it really happen?

I have a question. There was a period of time where some of my auctions went out late last year, due to family emergencies, hospitalizations (COVID and non-COVID), and others. My rating went down. I am trying to get my seller rating back up. I know e...

Lets Change The eBay Warning Message

I can't believe it happened to me. I got scammed, I'm usually someone who is aware of all this and it happened to me. I know there is a warning message from eBay but take a look at the warning message and tell me if it stands out from eBays UI. I Say...