Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Thanks, eBay. Invoice can now have more than 40 items!

Today I was able to send a single invoice for 66 items. This is a long awaited, wonderful improvement. Formerly an invoice was limited to 40 items. The buyer had to pay for this invoice before another invoice could be sent with additional items. I am...

Selling during the holidays

Hi I’m fairly new to eBay and sell mostly vintage items of all kinds, and heard that it slows down during the holidays. Does anybody have experience with this? Thanks,Heidi

Looking for opinions on the best time to send offers to interested buyers

I saw a thread a few years back about this and just wondering if things have changed. I use to send offers as soon as I got a watcher but since the offer time staying good for 4 days I quit that. Now on newly listed higher priced items I'll wait till...

"I'm a seller too you know, stop trying to lie to me."

Why is it that a high majority of the buyers I get drama from always claim to be "expert sellers" and sell/ship all the time (to everywhere) claiming to know ebay/usps policies and workings more than I do? They often say that to me before they accuse...

What happened to new seller limits?

How can a new seller, about two weeks, list and sell:50 New iPads132 New iPhones All at cheap prices and Ebay doesn't check them out. They already have 7 negative feedback.

ebay will not print labels

Yesterday, 12/18 our area had a major 10 hour power failure from 5:45 am to 3:45 pm due to an atmospheric river. Consequently, I could not print labels nor ship anything. I try print labels today and I could only print one that came in later yesterda...

Initial results of search's sort Price + Shipping: lowest first does NOT return lowest priced items

Search has 6 sort options. Here is an example of the initial results of these sorts when searching for Collectibles postcards new year: Best Match 86,000 results. Time: ending soonst 76,000 resultsTime: newly listed: 76,000 results.Distance: nearest ...

Resolved! Support Agents

I recently experienced a challenging situation with a buyer who initially attempted to cancel an order during shipping, claiming they felt they had overpaid. Following the item's delivery, the buyer filed a ticket alleging the product was defective, ...

Negative Feedback

Received negative unfair feedback. Buyer states a sweatshirt was a youth size it was not. The picture in auction clearly showed the size a Large 42-44 also had a picture with ruler showing arm pit to arm pit size. They did not message me or request a...

Account suspended for having a Roblox item listed?!

Several months back we received an email from eBay stating that all items with Roblox in the title had been taken down due to it being counterfeit. I was not it was a Roblox toy bought from the store which we had listed for our daughter as she no lon...

Resolved! Impossible to contact any eBay support - chat or call for 3 days

Hi, I wasnt able to contact eBay support because they want USA or German number for a call but I am from other european country. Online chat is just with a bot - impossible to solve anything with a robot. How can I proceed to contact them via a call ...

Buyer chose wrong shipping option and item won't arrive before Christmas. Buyer not responding.

Buyer wants the item before Christmas but purchased my item with regular shipping. I messaged him to tell him that it won't arrive so he asked me to cancel so he can repurchase with express shipping. I added express shipping but I also left the regul...

Resolved! Ebay cancelled a buyers purchase

We canceled a sale for your securityWe wanted to let you know that a bid or order for the listing below was canceled because of an issue with the buyer’s account:We understand that this must be disappointing, but unfortunately the buyer, redacted, is...

Year in Review!

Received messages from eBay on each of my accounts to check out my year in review report. Cool stuff – select stats, and they make me look bigger than I am. How the hell am I a top 5% seller in Christianity? Top 5% in rock and pop?non-consequential, ...

Discounts and sales

Hey fellow ebayers. I am trying to figure out how to send people offer and especially our return customers and also how do we have sales and offer discounts? So sorry to ask. Me and the wife do some times have issues navigating ebay. Its almost now i...