Selling

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Resolved! Ebay now has one of the WORST customer service systems in existence.No longer allowing human contact

Sellers are making billions for this company and now they will not even allow us to call and speak to a human being about our account. I have been selling on here for over 14 years and get treated like a gnat. They don't care that their mistakes (the...

Seller Initiated Offers 4 Day Period A Partial Workaround.

ebay's recent unannounced change, doubling the length of time a buyer has to accept a seller initiated offer, from 48 to 96 hours, has not ben welcomed by me. This is because I do all the shipping (which some days can require a good bit of time for v...

Canada Postal Strike

Just getting ready to post a package to Canada and Ebay note says because of possible Postal strike I am unable to purchase a label. It says other options might be available but none are given as possible choices. I had 2 packages stuck last December...

EBay Motors

Ok. I have some brand new car parts I would like to sell and normal Ebay wants to direct me to EBay Motors which is fine. I've listed cars there before but I'm trying to sell parts not cars and that's the only option its giving me. What's up with tha...

I would like to sell a vintage bottle of champagne.

I want to sell a vintage bottle of champagne. Is there a way to do this as a collectible? Or is there a place I can go to do this?

How do you respond to buyers complaining about shipping price post-sale?

With the changes in types of messages I've been getting, I'm beginning to re-evaluate to adjust my reply tactics accordingly. I haven't had many of this specific type of post-sale shipping price complainer in awhile until recently, I got 2 in the las...

Buyer Harassing , bullying, threatening and sending hate message

I am not sure what to do. I reported a buyer because of messages that they sent me that included an emblem from 1940s Germany, called me a loser and threated to leave me bad feedback. I cancelled the order because of this and the person left negative...

Resolved! Negative feedback because shoes didn’t fit

I have over 3000 positive feedback and just received my first negative. I sold a pair of new shoes that were size 10. Apparently the buyer felt they were too small and gave me a negative feedback. The listing details and photos accurately showed the ...

Buyer gives great feedback and then open an INAD

Buyer claims my photos and description did not match the item.I gave an extremely detailed description of this dress. I even put IGNORE THE SIZE TAG in a large font and put in the measurements, which were 28" pit to pit. I added this:Approximate garm...

business policies

Hi, I don't remember ever opting in to business policies, but somehow got them. I don't like it. I see where I can opt out. I'm afraid to do it. Will it delete all my present listings shipping? I have almost 1000 listings and would hate to have to go...

How to look at my auction

How to track my auction when I’m selling on eBay

Okay, enough with this returns due to 'bought my mistake' !!

I've had 3 of these this month. Huh? When did this start? Never had one before. All 3 of the buyers sell on Ebay. Jewelry. buy. Keep 2 weeks. Then return. Guess they needed it for an event?

Authentication Delays

The delays in the authentication process have gone way past the point of reasonable. My latest item has been sitting at the authentication site for NINE days. I was told by support on Monday that the item was verified as authentic, but was now moving...

Can't find Combined Payments option no matter what I do, if anyone can help thanks in advance

I started selling recently and want to offer combined shipping on items, but every guide I see says that I have to turn on combined payments before I can turn on combined shipping. Does anyone have any idea on how to find this feature. I don't even s...

Delayed/missing package was apparently bought by a freight forwarder. How to handle this?

Hi all, I am in the process of filing a missing mail request for a package that was supposed to have arrived last Friday but there have been no updates since its most recent scan on that Friday which was a Springfield Gardens, NY USPS facility. Its b...