Selling

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No response from customer service

I have fraud. Police is involved. Can't get your attention about this problem. No cell phone. No texts. Need help a.s.a.p. I have been contacting your for over a month. No help. we need to talk to someone. Police have gotten involved.

eBay Print Document

What's wrong with eBay's Print Documents (i.e. Packing Slips)? When you click on "PRINT" noting appears so it can be printed. The only way you can print an invoice is to download it and then print. When will Tech fix this problem? We sell too many it...

Resolved! change in shipping services

so was this a post office change or an ebay coder change? priority and express flat rate envelopes not expedited anymore they are listed as other.

USPS says package was delivered, buyer says it did not, what do I do or what are my options, thanks!

Resolved! EBay is lowering my Status because I GOT SICK. A 100% rating, and Top Rated Status for 17 years.

I have been an eBay seller for 17 years, and have always been a Top Rated Seller. EBay has never had an issue with me, despite doing several millions of dollars over the years. Not one case against me. My current seller rating in 100%, and has been f...

Combine your Items being sent for Authentication

When shipping multiple orders for Ebay authentication, why should I waste money sending 2 or 3 or 4 separate packages to the exact same location? SO.......I started combining them in the same FedEx insured box, each separately packed inside with a pa...

No Fault Return - Original Postage

In the past, when issuing a refund for a no fault return, I've had the option to deduct the original postage cost. Now, there is no option to do that. In the space of one week, the option has gone. Before, I could tick a box to have the original post...

Buy it now and make offer does not show up on preview of new listing?

Why make selecting Free Shipping more difficult in Seller Hub?

Haven't listed for a while, but I was not surprised to find Ebay claimed a new, improved Seller Hub listing experience, since it does this frequently. I offer free shipping on many of my listings. I entered a new listing but could not find the free s...

Resolved! Multiple offers on an item listed without offers all from the same state. Scam?

I listed an item without the option to accept offers. Over the last few days, I've received progressively increasing offers from different accounts but all located in the same state. That seemed really odd to me so I didn't respond. Is there some kin...

Another quality eBay satisfaction survey without anyway to reply

2023-02-16 00_10_15-Mail - Thomas Riccardi - Outlook.jpg

Resolved! Shipping problem. I shipped an item to a repeat customer. Shipment did not arrive

When I view the tracking number, it shows that I shipped it and the post office received it. Then nothing. Buyer did not receive the package. I contacted the postmaster general and he passed the problem down to the postmaster of "my" town. He claims ...

Does feedback automatically get removed?

I know if you have free returns and a buyer leaves you a bad feedback and then opens a return, the feedback gets removed once the return completes with a refund. Does this also happen when you select to issue a partial refund and the buyer agrees to ...

Resolved! New sellers

Time after time, new sellers come to the Boards, asking why they have restrictions on listings asnw sellers. Time after time, we explain to them the reasoning behind this.So why, why, why would eBay allow a new seller to list not one but several piec...

Sales from the Vault

eBay uses many 3rd parties to introduce new apps. In the rush to introduce in things they often do not think thing thru nor supply clarity. One example: Suspose you sell an item for $300 and the buyer elects to send it to the vault. A few years goes ...