Selling

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USPS misdelivered my buyer's order

and I need some advice on what to advise the buyer. She opened an INR which of course was closed when I uploaded tracking showing delivery. She contacted her local PO who told her it had been misdelivered to another address by a substitute carrier. N...

ADS NOT WORKING- ebay doesn’t want to take responsibility

So I complaint about ads being useless as they don’t boost listings visibility as they should and were before madness of October 2021. I raised rate by 1% and saw 0 boost- my promoted listing impressions graph was the same or worse. I don’t promote a...

eBay Should Allow Sellers to Cancel Auction Sale if Not Paid within 48 Hours

eBay requires sellers to wait 4 days for payment of an auction before they can actually relist. Auction payments should be the same as BIN with the exception that we don't know the buyer, but once we know the buyer and invoice them after eBay had alr...

Multiple items

Buyer has several items in her cart. When she tries to check out, it tells her she she can only buy one item per day. Is there somewhere on the site to change that

Account issue

How to talk to an ebay people

Ebay adding "Best Offer" on our Monthly Store Subscription?

Dear ebay: I would like to change my monthly store subscription to "Best offer" please and thank-you. Let me explain briefly. 1. This will allow me 4 to 30 days (depending on your choice) for me to make a payment and receive my goods (seriously, when...

Resolved! Local Pickup Question

I recently sold an item using the "Local Pickup" option. I had never used it before, but someone a town over asked if I'd be willing to do that. I changed the listing to include the "local pickup" option and they bought and paid for the item.The buye...

Selling

Returns, have noticed that some buyers will order, then say item is not as described,

With good description and pictures some people will request a refund in hopes you will just give them the item or a partial refund, not happening. ! While some sellers will copy your items onto their page with same description and pictures, Ebay need...

Zero sales for 6 days, is that possible?

This is weird. We have 167 items in our eBay store (We're Vintage) and suddenly our sales dropped to ZERO for the last 6 days with one offer by a low baller. The previous average for 6 days was around $350.00, not a lot, but something. Obviously we h...

Resolved! Selling at a loss

I bought 280 Readers Digest Books to sell for $100. Trying to figure out how not to lose money. Sold a lot of 10 for $25 with free shipping. After fees and shipping, my net is $8.71. Hardly worth it. Was looking at other sellers and their prices are ...

Is anyone else having issues listing new items? Shipping settings will not save.

Has anyone else had any issues posting new items? I tried to post some new inventory yesterday 02/13/2023 and every single listing that I tried gave an error for shipping service. It doesnt matter what service I select it clears itself out when and e...

Resolved! They took the MESSAGES link off of the Seller Hub

Seller Hub - https://www.ebay.com/sh/ovw The Messages link that was under the SEARCH button disappeared a couple of hours ago. Hopefully this will be fixed faster than the missing Search option for non-store sellers' items.

boosting our ads

How do we know that boosting our ads is really working? Last time I tried it not a single additional view happened.

Weather protection for sellers

So why does eBay say that you will be protected (as a seller) from weather delays that a buyer may report but when you open a case to show it’s delayed from the weather eBay DOES NOT help nor respond back to the case you’ve open to get it corrected?!...