Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Invoice customer or repurchase?

I am trying to decide what is the easiest way to have a customer repurchase or invoiced of an item that was lost in the USPS system for over 30 days. The customer canceled at 3 weeks for full refund. I submitted a lost package search with USPS for re...

buyer claiming missing parts one a sealed item

so i sold a pinini press that was still new in the box and no one had opened it ( will probably open and check items like that from now on) but the buyer claimed it was missing the drip tray and that nothing in the box was plastic wrapped. now i got ...

Negative

I feel that ebay should respect all the sellers with above performance for its wrong that a customer can give a negative review when there is suspicious ideas behind a order. For I love selling and I feel bad that one cruel customer can affect my cre...

Contact Ebay

Does anyone have the eBay help number? The "Agent" option on chat is not available and nothing in chat or the help documents is related to my issue.It's almost as if eBay customer service is down.

Canceling Order: A cluster all around..

Short version:1. I don't understand the .40 charge.2. I don't understand why they are asking me to link another payment to make the .40 payment when I already have Venmo linked to my account and never had a problem. It's still linked as I write this....

Forced Refund for Item Stuck at Authenticator

Hi there, I recently sold a watch that was to be shipped to eBay's authenticator. The buyer made the purchase on the 8th and I had shipped it on the 9th. When it reached the authenticator on the 18th, I was expecting that maybe it'd take a day or two...

I am not able to send offers to buyers even though I have watchers and items in the "send offer" tab

I send offers then get a notice from ebay saying "one offer not sent" . This is in EVERY item with offers available to be sent. I can send a percentage off discount but not dollar amount offers. Why?? I am not a new seller. This is a new issue.

Has anyone noticed a drop in sales since EBay updated their software?

I have noticed an unusual drop off in my sales since the software was updated. Is it just me who is experiencing this issue?

Buyer opened a dispute from an item sold over 18 weeks ago and now eBay is holding my money.

I thought this was a non-issue and that eBay wouldn't take action against a seller if a complaint was filed after 30 days past the expected delivery date. I called and they said that the buyer initiated a chargeback through PayPal, but the seller pro...

Counterfeits being allowed by eBay

What's the deal with eBay allowing counterfeits being listed as real? I report obvious counterfeits, detailing why, and eBay "experts" deemed them as real. Is eBay reluctant to pull listings because they will lose their commission? I wish eBay had mo...

easy pricing

i'm late to the game....back in the day ebay offered "easy pricing". is "ebay pricing" still available?

Accepted Counteroffer Disappears

I accepted a counteroffer from a buyer on my item. And then...nothing happened. I got no notification of a sale, no email about my item selling, nothing.It is not listed under pending paymentsWhen I look at active listings, there's my item. When I cl...

Can't send offers to potential buyers

Up until two days ago, I was able to send offers to potential buyers. Now , when I try to send offers, it says offer not sent. Any ideas what is going on?

Resolved! Buyer falsely claimed Ugg boots were fake

As the title says, I suspect the boots didn't fit or she had buyer's remorse. Buyer claimed there was no hologram but sent a pic of the tag behind the hologram, not where the hologram actually is. I've already paid for return shipping and got the ite...

Physical bank or or payoneer business account

i am a new seller outside us startting business with LLC. but i dont have a physical bank ccount here in US. what is the second possible option ebay accept except physical bank. thanks