Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Is this new? I made an offer on an item and pop-up message said competing offer has been made.

First, what do you call those ebay pop-up messages that are not recorded in you message system that pop-up for a few seconds then disappear? I made an offer and a pop-up message that disappeared before I could capture it saying something like "a comp...

Never Thought I'd See This

After shipping 20K packages over 26 years, this was the first time I've ever received a refund for a shipping charge! Not sure if I should be worried or happy?

FireShot Capture 010 - My eBay - eBay - www.ebay.com.png

30 day try before you buy?

Hi all, after some confirmation after selling something on ebay. I recently sold a new phone which had been opened to inspect but not used. Firstly ebay charged me £20 to cancel and re-list the item as the leading bidder basically messaged saying the...

Unable to log out

Unable to log out. tried both safari and chrome. Turned phone off and restarted. Any suggestions please. thank you!

WARNING: eBay is NOT protecting sellers.

We've been selling on eBay full time for 14 years now. For the first time in our whole career we received an fraudulent empty package return from a buyer. We contacted eBay multiple times about it and they refuse to do anything about it and went ahea...

eBay told me not to send an item to a buyer, then the buyer raised a dispute which I lost.

Towards the end of November last year I sold a digital camera, but before I could send it eBay messaged me, telling me not to send the item as they suspected fraudulent activity. Below is the message, I have edited out the 'buyers' name: Hello starle...

The Power of Good Photos

So, I just got my first INAD. I apologized to the buyer and immediately issued a refund. I also let the buyer know she could keep the item. I was a little puzzled as to why the buyer submitted an INAD as I have a no questions asked refund policy on e...

Holds restriction and ended my listings!?

I am flabbergasted rn. I’ve been calling eBay since Dec. they have been holding my money which is up to $500 now and no one could tell me anything other than “3 more days..” and now they have deleted all my hours of work I stayed up late to do nightl...

Anyone else getting "Shipping Overdue" messages?

I'm getting these as of yesterday. Lots of them! When I click on one, it brings me to a listing that was shipped on Jan 10. I don't have any sold items at all that are overdue! At least two of us on a Facebook group are getting these.

Additional shipping charge after item shipped?

I got a notice from ebay they are charging my account additional $1.29 because FedEx raised their rates. Seems odd ebay can have me pay them for a shipping label and then after I shipped the item they come back and tell me I have to pay more. I can't...

Ebay just permanently suspended my account!!

Not sure how they come to this decision. Started selling just one month ago, had about 20 orders over the month and receive no negative feedback. Then out of nowhere this hit my inbox. They then tell me to contact customer service which gave me zero ...

Pay to Promote Listings - Is it worth it?

I have noticed that since it's now free to sell on eBay I'm actually selling less and at a much lower price. I don't currently promote any of my listings, but when I saw an eBay quote : "50% of items like this are currently being promoted on eBay" I ...

Partial text of an FCC complaint relating to eBay. Forwarded to the European Union.

Keep in mind that the FCC is the LAST government regulator that should be seeing an eBay complaint. Also keep in mind that my posts here will not relate this kind of information in the future. It wasn’t enough for eBay to stop messing with its users,...

Case Closed / eBay refund buyer at no Costs to me‽

eBay closed the "item not as described " case minutes after buyer asks eBay to step in. Although they sided with the buyer they won't be charging me anything as I was found "not at fault".? The message I received from eBay was " We've reviewed your c...

Resolved! Charged for case I won

Can anyone help me with my issue. Buyer fraudulently returned the item and claimed that it was not in the condition as described. I opened the case with eBay and they honored my case. However, even though I won the case against the buyer, eBay charge...