Selling

Forum Posts

Sorted by:

She doesn't want it now but I already printed the label

A buyer placed an order. I printed the shipping label right away, as I do. She wrote saying she didn't think I would ship it so fast, she changed her mind, when it arrives she will send it back. I said I haven't sent it, please cancel the order so sh...

A buyer Once Told Me eBay is joke so are eBay sellers

A buyer once told me that eBay is a joke and threatened fire & brimstone, refused to return the item and left me a negative review, eBay sided the buyer and did nothing, this happened last year. Lets reverse the situation, I bought a pair of Dr Marti...

eBay allowing return

All my items are listed with no returns. I sold an item that was new in box. the seller flat said in a message they bought it because they only needed a piece of it and said that one piece was used. it was not, again new in box. eBay is allowing them...

Buyer Wants To Leave Feedback Past 60 Days

Just contacted by a buyer who bought a Nikon camera. He wants to leave positive feedback but has been dealing with a family health emergency and was not able to leave feedback until now. He's blocked from leaving positive feedback. Anything??

Listing not appearing in my store or search!

Hi! I have created a listing a few days ago. I created it using "sell similar." It has not showed up in my store or on the search despite any amount of promotion value I add. Upon searching ebays help section, it says it can take up to 24hrs for a po...

Local Pickup: Why purchase before pickup? Defeats purpose.

The whole point of local pickup is the buyer meet seller, inspects item, and then purchases it. That way there are no disputes. But it seems that is not the case. So how does it work? Any what about the option to accept cash payment?

buyer who lost out on bid wants to buy the items after other buyer cancelled

original buyer cancelled almost instantly after sale was made. Then another watcher or bidder asked to buy the items. I told them I go through ebay. How do I proceed ?

Excluding items from search in 'Listings' tab of Seller Hub

The search in the 'Listings' tab of the Seller Hub used typical search modifiers until about 6 months ago. Something changed, and I can't figure out a way to exclude items when I'm searching my listings.As a simple example, pretend I'm selling plush ...

Buyer messaging me daily about not receiving an item. I’m running out of responses to provide

I consider myself really good about dealing with buyers and being on top of messages and cases etc. but I have a buyer that seems determined to give me a hard time no matter what I do. As soon as they purchased their item I bought postage, an ESE to ...

Resolved! Selling on multiple platforms

I know from reading these boards that the conventional wisdom holds that selling on multiple online platforms is optimal... maybe even a best practice. Somehow the contrarian in me (who almost always does precisely the opposite of what the herd is do...

Resolved! selling an item I received a refund for

Recently I received a refund for an item due to size issue. Is it frowned upon for me to now sell that item?

Adjust shipping weight & refund buyer after oder is paid

I made a mistake when listing the weight of a package that was paid for and shipping label purchased. I want to get a new adjusted label & refund buyer

eBay deceptively overcharging .35 insertion fees by claiming you can "list it for free" in app

eBay is engaging in exceptionally deceptive business practices by falsely claiming you can "list it for free" in their mobile app. At the start of a new month (Feb 1 2025), I wanted to list an item. Though I had 250 items already listed, I was surpri...

payment option no longer relevant:

I sold an item on eBay and collected my fees using my debit card option. When there was a need for a partial refund eBay would not allow me to use this same payment form to do the refund due to "Unable to verify payment method". This card is currentl...

Buyer Returned Item as 'Vacant' – Same Person or Coincidence?

The buyer purchased the item and I shipped it, but it was returned to me marked as 'vacant.' I sent multiple messages but never received a response. I refunded the buyer, excluding the shipping fee, and relisted the item. It sold again within two day...