Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

What would you do?

Last night I received an offer for a pair of curtains. They were listed for about $20 plus $8 shipping. I had 2 pair available. I accepted the offer for $14 plus shipping.Then the buyer sent me a message and said she wanted the 2nd pair. She said Eba...

Resolved! New User Badge

Hello,Can someone please tell me when will the new user logo will disappear?

The endless but never addressed successfully subject: Feedback.

I been an eBay user for more than 7 years and I had another account before this, but at that time was complicated to change the country so I got a new one. In any case. I started selling as a hobby, some stuff that I designed on my 3d Printer, and ad...

My Buyers

Today I am really sad to learn that I must use my bank account to sell my shoes. I do not share that with anyone. If you check my history on eBay you will see i have a 100% satisfaction for selling. I listed over a dozen pairs of luxury shoes this ye...

Buyer from Belgium opens case for item refused.

I have a buyer from Belgium who opened a case for an item not received. The tracking says Returned (Refused Item). Do I have to give a refund for this?

Resolved! Grouping Unsold Listings

Good morning! Is there a way to group unsold listings into one listing? Thank you!

Resolved! All I can say is...Wow...

I seldom post here, but this just made my jaw drop open. I had no idea this is happening. Perhaps I spend too much time with the kids. Anyway, it totally makes sense why ebay is cracking down hard on sellers who sell questionable merchandise here. Ag...

eBay account restricted

Hello. We received the email at bottom from eBay since December last year. The interesting of this eBay never sent a previous email to request documents and verify. Now the account is restricted. We called via phone nd chat to eBay agents and all of ...

Buyer hasn´t picked up package from UPS delivery point

I shipped a package to a buyer via UPS signature required . I sent him a message to let him know about the day of delivery and i had no answer from him. UPS missed him so they sent the package to a delivery point to be picked up. I sent him another m...

Can I change my eBay store URL?

Hello,How do I change my store's URL? I've changed the store name however the old name is still in the website.https://www.ebay.com/str/2. The old logo next to the company name does not change either. Even though I uploaded the new logo.Best regards

Resolved! My son started selling on eBay..was buyer since 2018.. why is eBay holding payouts 2+ weeks.?

He has 100% feed back then and now

Item shows delivered, buyer doesn't have it and says I have to file the claim?

I shipped a $400 item via FedEx for which tracking showed as "delivered - given to customer" on Dec. 23. On Dec. 24, the buyer opened an eBay request for a refund, claiming he didn't have the item. I updated the dispute with the tracking information,...

Charged selling fee on top of buyers shipping fee

I sold an item for $8.95 plus $1.05 for shipping buyer pays. eBay took my selling fee off the $10 total and then charges my bank account the $1.05 even though I have "pay shipping cost from my funds". This makes me 13¢ in the negative. I'm concerned ...

Buyer claimed that item I have sold has missing parts or pieces

I sold a laptop to a buyer that had over 1,000 positive ratings and all seemed well. I sold a laptop for over 2k, made sure to take photos add signature and insurance. After 20 days of the buyer receiving the product they message me along the lines t...

Prison Time For Postage Fraud

A recent conviction of an Iowa man illustrates the seriousness of cheating the post office. The (former?) eBay seller was convicted of forging and counterfeiting postage stamps, and 3 counts of export violations, and currently faces sentencing of up ...