Selling

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Account Restricton

Hello,I need assistance with my eBay account, vlk2006. I have been selling on eBay for nearly 13 years and maintain a status as a top seller with 100% positive feedback.Four days ago, my account was restricted due to four non-delivery cases that were...

Insertion Fee Robbery

In April, we deleted over 9000 listings in order to declutter non-performing items to bring our account below the 1000 insertion fee threshold for a Basic subscription and save on subscription costs. After the listings were deleted, we updated our su...

False Flags &Impossible to reach customer service by phone & no more call backs Trying for a Week!

I have been trying to reach customer service on and off for almost a week. Chat bot does not offer call back anymore and the phone is a dead end "thank you and good bye". **bleep**? They give you basic pigeon holed categories and that is that. I have...

Buyer claims item not a sari but a dupatta and wants shipping payment paid.

I sold an item that I thought was a sari because it was with other saris I bought. Buyer claims it is not a sari but a dupatta. She wants me to pay her for the shipping costs but not return the "dupatta." (I never heard of a dupatta before.) She only...

Closed My eBay store---why are 14 items still active

I closed my eBay store due to hospitalization and surgery. I spoke with ebay rep and was told I needed to remove the 14 listings. In fact an item sold yesterday so I did ship today. Rep told me since I had a promotion on those listings is why they ar...

Shipping Preferences

I’ve been selling for over 25 years and suddenly my new listings are requiring Shipping Preference and Payment Prefernce. This was not required yesterday. Can I opt out of this? It’s making me crazy. I have flat rate shipping and will have hundreds o...

Resolved! "Won't get here in time" cancellations.

BUT then the cancellation notice says "Not eligible to re-list". Why not? Obviously the buyer is going off of the estimated date eBay offers - which we all know is an ESTIMATE only not a promise or guarantee. If it is a relatively inexpensive item, r...

Buyer wants to cancel sale, but somehow I do not enough funds?

I sold something for $129. Shortly after, I get a cancelation request from the buyer. I have no problem with this, but... The amount owed is more than what is in my funds and it wants me to add a payment method to cover it(the total owed comes to $10...

Damaged in Transit should not count as SNAD (unfair for sellers)

Hello eBay Team and fellow sellers,I would like to raise an important concern. Currently, if a product is damaged during transit, the buyer opens a "Significantly Not as Described" (SNAD) case. Even though the seller shipped the correct item exactly ...

eBay motors - not showing where to put location

I am trying to list a car on eBay motors, and it keeps saying add item location but the spot where you normally do that is not there. There is nowhere to put my location. Anyone having an issue with this?

Shipping

Why does Ebay not correct the USPS retail prices with no discount for the shipper. We attempt to ship a package via USPS and Ebay shipping charge was $10.00. Went to Pay Pal and the same item was charged $6.40. Ebay has not corrected this problem aft...

Payment holds

Hi,I 'm very angry,I noted today that ebay hold my sales money in my 3 account,the mesage said till october 20¡I work with ebay till 2003 and have 3 nicks ,9000 feedbacks (100 % positive )selling vintage watches.It's a miracle to do this because a vi...

Resolved! De Minimis - Made in USA items

If an item was manufactured in the USA, which is the case for most sports cards, will they be hit with duties if a Canadian Seller sells to a US buyer?

SWAG UPDATE!

I received my box of swag today, It included a water bottle, a pin, two different types of tote bags, one small & one large, I think the large one might also be an insulated one, It's a completely different material, But I have not taken it out of th...

buyer says my description wasn't correct

I sold a $75 Brooks Brothers tie for $15 but now a month later, the buyer says my description wasn't accurate enough. he says my tie is wider than the 3.5 inches described, and he sent me a photo showing a ruler and it being in betw 3.5 inches and 3....