Selling

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Sell thru rate vs. Sales conversion percentage

Hi...I'm getting back into selling after a long period of inactivity on eBay. I've sat thru a few Youtube videos on getting started (a necessary review for me), and I learned how to determine the sell thru rate. That seems like a great tool to use ri...

Package hasn't been delivered due to buyer since late July

What do I do? Package hasn't been delivered and it's been a month. USPS tracking says it's due to "animal interference".

eBay steals from the sellers

eBay not only takes 15% of the sale price and steals 15% of my shipping cost, but they also steal my money by taking 15% of the taxes the customer pays, not from the customer, but they steal that from me too!!! Why is eBay so unethical, so greedy, an...

Fees

Losing almost 20% in fees is kind of rough. Lost $21 on a $120 sale to fees. Is there any way to knock this down? Or start selling elsewhere? got any ideas?

Service Metrics Clarification

Hello I'm looking to hear feedback from others regarding their experiences with eBay's service metrics reporting as I have been seeing some odd behavior lately from reviewing the downloadable csv's which I'll just list off:1. They are counting curren...

Problem with managed account

A friend of mine sent me an invite to his account. I tried to get back to my account but i get an error from Ebay Something went wrong. We're sorry. Please try again later. Now i can´t get back to my account ... I only have acces in the app but not i...

creating listing problem

Hi Guys, I am located from Turkey and wanna listing around $28.000 a 3d printer of mine. but taking this kind error, how can I solve it Thanks alot. It appears you're listing an item valued at or above US$2500 with shipping to the US. According to ou...

Account Restricton

Hello,I need assistance with my eBay account, vlk2006. I have been selling on eBay for nearly 13 years and maintain a status as a top seller with 100% positive feedback.Four days ago, my account was restricted due to four non-delivery cases that were...

Insertion Fee Robbery

In April, we deleted over 9000 listings in order to declutter non-performing items to bring our account below the 1000 insertion fee threshold for a Basic subscription and save on subscription costs. After the listings were deleted, we updated our su...

False Flags &Impossible to reach customer service by phone & no more call backs Trying for a Week!

I have been trying to reach customer service on and off for almost a week. Chat bot does not offer call back anymore and the phone is a dead end "thank you and good bye". **bleep**? They give you basic pigeon holed categories and that is that. I have...

Buyer claims item not a sari but a dupatta and wants shipping payment paid.

I sold an item that I thought was a sari because it was with other saris I bought. Buyer claims it is not a sari but a dupatta. She wants me to pay her for the shipping costs but not return the "dupatta." (I never heard of a dupatta before.) She only...

Closed My eBay store---why are 14 items still active

I closed my eBay store due to hospitalization and surgery. I spoke with ebay rep and was told I needed to remove the 14 listings. In fact an item sold yesterday so I did ship today. Rep told me since I had a promotion on those listings is why they ar...

Shipping Preferences

I’ve been selling for over 25 years and suddenly my new listings are requiring Shipping Preference and Payment Prefernce. This was not required yesterday. Can I opt out of this? It’s making me crazy. I have flat rate shipping and will have hundreds o...

Resolved! "Won't get here in time" cancellations.

BUT then the cancellation notice says "Not eligible to re-list". Why not? Obviously the buyer is going off of the estimated date eBay offers - which we all know is an ESTIMATE only not a promise or guarantee. If it is a relatively inexpensive item, r...

Buyer wants to cancel sale, but somehow I do not enough funds?

I sold something for $129. Shortly after, I get a cancelation request from the buyer. I have no problem with this, but... The amount owed is more than what is in my funds and it wants me to add a payment method to cover it(the total owed comes to $10...