Selling
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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Resolved! Problem with Buyer

Does anyone know how I can contact a person from Ebay? I am having difficulty with a buyer and now he is claiming false accusations of me....

Can’t look up a user

I have an item currently in auction for the second time. The first time 2 different accounts were running up the price past my “buy in now” mark, so i cancelled those bids and blocked those accounts. Both had zero feedback. Now i relisted my item and...

User avatar by Rising Star
  • 208 Views
  • 9 replies
  • 0 helpful

Ebay is asking me to resolve an issue that I cannot

I sold an item as "Local Pickup Only" in early January. The buyer is in another state and paid the BIN price. They then complained to Ebay that I never shipped the item. I told the buyer that it was clearly listed as Local Pickup Only and they could ...

User avatar by Adventurer
  • 539 Views
  • 17 replies
  • 0 helpful

what does "hold amount released" mean?

Sorry to bother again, but this was in in my payments section (see pic). Does this mean the funds were released back to me or were they sent to the buyer already? My account does not show a debit at this time. This action evidently happened before I ...

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Downgraded from Top Seller

I was downgraded from my top seller status, apparently due to a couple shipping delays. It was during a blizzard with a driving band. I messaged my buyers to explain the situation and they were completely understanding. Do I just accept it or try to ...

The fees are too high to make money!!!!

Ebay's fees are over 12% per item!!! You can't make money on these overcharge fees.I do all the pictures, package, and shipping. Is there another formal website like Ebay out there? Very upset with Ebay!!!!!! Jennifer

Seller Fees

Why not buyers fees? Split the seller Fees with the buyer. Buyers pay the Lions share of commission at most every auction in the world. Heritage Auctions charges the seller 0 to 5% and the buyer 20%

User avatar by Not applicable
  • 361 Views
  • 12 replies
  • 0 helpful

No way to buy any of my items

The “buy now” or “make offer” button has completely disappeared from all of my listings as of yesterday. I just sold two items a few days ago with no problems. Anyone know what’s going on?? I couldn’t find any answers after googling it.  

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Promotion not adding new items

I have a promotion going and I have checked the box that is supposed to make sure it includes new items in the promo, but they are not being added to the promo. what am i doing wrong?

Resolved! Cancellation dilemma

Ebay listed buyer vehicle as Porsche but listed/purchased part fits Mercedes. Buyer doesn’t respond/message back.

Fraud

How to report sellers on EBay who are stealing personal property and selling the items on EBay. This is a family that steats.

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