Selling

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Protecting myself as a seller

Ok, so now that Ive been totally violated by buyer and eBay alike, how can I protect myself from a buyer who wants to make a false claim that item was not as described on future listings? What if anything can I include in my listings to protect me fr...

new account suspended

Hello, 15 days ago I registered and today I decided to put my garment up for sale,I made the ad but after 30 minutes my account was blocked.I received an email to contact eBay for further details as a seller.The problem here is that it can only be do...

Best DRAFT to keep Standard language on Sales and Ship Policies

What is the Best way to keep a Standard DRAFT OUTLINEI want to keep Standard language on Sales and Ship Policies in a document on EBAY, not on Word.It seems that every time I copy from Word to EBAY and use their HTML editor, multiple Spaces are Elimi...

Difficult buyer

I recently sold a set of china to a buyer-see my feedback for details. The package was shipped on 7/11, and delivered via UPS on 7/13. On 7/16 see contacted me asking where her package was, as the tracking number I had entered was incorrect. Once I c...

Buyer provided address in Chinese; upon googling, it is Hilton hotel: having concerns of claims

A buyer provided address in Chinese, then sent me a message he wanted to add more items ($150 in total for the items). I was curious to see what kind of address it was, and it is a Hilton hotel in China-he just put (his) name and the hotel`s address....

"Send Offers" Is there any way for me to choose?

I usually have about 10 items eligible to send offers but in nearly all cases they are items I don't want to offer a lower price on. Is there any way to 1) eliminate those items from "Send offer eligible" and 2) select items myself to send offers on?...

Issues in the Sports Cards Singles Category "Add Recommended Item Specifics" "Autographed By"

Good morning and happy weekend to ya'll! I opened my ebay seller page this fine morning only to see over half of my store needing "Add recommended item specifics" (which is always caught up...until now). Ok, nothing new that we aren't used to, ebay u...

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Question about Service metrics policy

Hello, I have a question according to the new eBay policy INR https://www.ebay.com/help/policies/selling-policies/seller-performance-policy/service-metrics-policy?id=4769 Sometimes there are sellers who get 10 transactions per month because they sell...

Consolidated Ground Advantage Question

elizabeth@ebay Hello, Just a quick couple of questions on the new ground advantage shipping service rates. I have read and received the email announcement from ebay about the new shipping service. Q) Are we going to continue to get discounted rates f...

Responding to Buyer Message flow on BINs needs a tweak ...

devon@ebay , kyle@ebay Good afternoon Gentlemen, I have noticed that when a Buyer messages me on an item there is often a "Reply with offer" button. If that button is used and an offer is sent the Active listings > with questions will not drop that i...

Buyer Leaves Negative Feedback because he provided the wrong address

I just started selling a couple of weeks ago on ebay, I got hit with a negative feedback from a buyer because he claims he provided the wrong address to have his game delivered to. He only waited until 4 days later the day the game was delivered to m...

ebay sold listings research-what happened?

thefleamarketeers! Adventurer(2742 feedbacks ) View listings ‎07-23-2023 06:41 AM When I am getting ready to list an item that is new to me, for years I have went to "completed items" and looked at the sold listings for information on pricing. I have...

I'm at a loss as to what to try next to increase sales!

I have been an Ebay seller since 2006. I am not one of those hard core sellers with 1000's of listings but I do try to stay between 600-700 active listings. I just don't have the space for much more than that. I am getting a couple of sales a day but...

Question for sellers about quantities.

If I have 10 of a item, I set the quantity at 10.I've noticed that some sellers who have multiple items for sale set the quantity at 1 then when it sells lists another one or changes the quantity from 0 to 1 and keep doing that over and over.I imagin...