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Forum Posts

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Repeat Customer glitch.

Well not really a glitch, more like customer error. I've come across this a few times.If the customer buys multiple items from you and fails to use the shopping cart at checkout,each order (even the first order) will be flagged as a repeat customer, ...

User avatar by Superstar
  • 100 Views
  • 2 replies
  • 0 helpful

Resolved! Buyer sent a message to cancel order, then another one later asking to disregard their last message

Hello! I just had a buyer who bought an item and paid for it. Then a little over an hour later they messaged me asking if I could cancel the order because they had changed their mind on it. Then 9 minutes later they messaged again asking if I would d...

Resolved! What is wrong with the search ?..

Why is this happening.. I searched "USN Navy Eagle Pin" which is word for word on a listing of mine.. It ends in 23 hours from this post I searched it and then sorted by ending soonest and it does not show up I search it and sort by lowest price firs...

buyer asked to cancel. ebay will give you a strike

Beware. Ebay sent me an email saying i could be suspended blah blah over canceled items. It said canceling items because they were defective and claiming someting else was in violation of policy. I ve had two canceled items in Maybe the last ten year...

Resolved! What can you do about bad buyers?

I actually have this issue with EBAY. I sold and item to someone with a 100% rating. It was an auction. They did not pay and did not even respond to my messages about paying or cancelling the order. They ignored me completely. I looked at their feedb...

User avatar by Adventurer
  • 526 Views
  • 19 replies
  • 3 helpful

How do you report a scammer that is using eBay items from various sellers and selling elsewhere?

How do you report this? Facebook marketplace user is taking pictures from different eBay user profiles of antiques and "selling" the items on Facebook Marketplace. Is there a way to report this here? I have notified the eBay users that I found that s...

User avatar by Enthusiast
  • 68 Views
  • 2 replies
  • 0 helpful

Resolved! Was only offering to US buyers, winning bid is in Japan...

Hello, I thought I "checked all the boxes" to only sell this item: Vintage mohair sweater#234770754177 to US buyers but a Japanese bid won, they paid but the shipping cost does NOT cover shipping to them. I want to cancel rather than bother with figu...

Buyer sent me photos of my item altered to make a return

I sent photos of ALL sides of truck. That is why some photos the truck front faces left and some photos the truck faces right. I also noted there is no paint on bottom of wheels. There is no paint on bottom of wheels as it states in the description. ...

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