Selling

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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Listing not showing on Traffic/ Active listing

A listing I posted shows up in Seller Hub listings, but doesn't show up in Active Listings under Traffic, what's the reason?

I can not click items in menu

Hi dears clever boys and girls from ebay, I can NOT access to my ebay account. It is NOT possible to clickthe item in menu: Personal Information and Privacy / Personal Information.If I click to "Personal Information" using my mouse nothing happen.Sev...

Too high selling fee

Hello,eBay sales commissions take commissions beyond imagination. I don't want to use it anymore. If someone makes a website like eBay for a low fee, they'll all move there.

Email in eBay Android app

If I'm using the email editor in the eBay app, and the screen orientation changes from landscape to portrait, whatever I've typed is gone.

Resolved! Does 't show Promote listing Option in My seller Hub

Dear Team, I had starting selling item in eBay about one month. But can't see Promote listing Seller Hub. could you please help to me? Thank you? Regards,Samith

I mailed a package. Buyer says it didn’t arrive, but tracking shows it did. What now?

Need Advice on Freight Forewarder Thunder Express in CA to China

I have a shipment going eventually to China with the customer using Thunder Express in Walnut, CA. I just want to know if I can or should put a signature required or not on this package, and if these forewarders have privilege to sign on behalf of th...

Resolved! Is the Offers Sent Status/History page gone now??

I've looked everywhere and can't find a link to the page where you can see which items you've sent out offers to watchers for, how many people you sent them to, which offers are expired, been declined, how many days are left on current ones, etc. Thi...

Sales tax

Why are sellers being charged 12% commission on sales tax?Makes no sense to me.

Need to tell bidders that I will be away for a few days. How?

I have been called away n family matters for a few dfays. How do I let y bidders know? I have auctions closing dfuring that time.

Item Returned; Cannot get response from buyer

I received a sold item back a few weeks ago marked "Return to Sender; Attempted, not know. Unable to Forward." I have sent the buyer two messages a week apart and have not received a response. Is there any specific policy in this case? Do I just refu...

I'm not allowed to sell electric knives??

For the second time my listing for an electric slicing knife, the kind with moving serrated blades has been pulled down by eBay. Yet when I do a search for one of these literally thousands of them come up. WHY??

Resolved! Check your math against EBays

The suggestion that a company who is complacent in their ways is a company that answers to their customers while managing the customers money with we have done enough and we do not do that, when you find errors in their favor they dont produce any au...

Resolved! Is the economy, or a large online retailer to blame for messages like this?

Got a lovely, unexpected message from a buyer today on an item still in transit. Here is the message: Helloooooo. 4 days from purchase. Not 7!!!!!! Backstory: item sold the evening of July 5th. Already knew the weight and dimensions, as it was pre-bo...