Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Buyer requested a return and sent back different item than what was sold.

I sold some new Bose earbuds that were new in the box and sealed. They buyer claimed they were opened, used and not as described. They returned an old broken set of earbuds, and the serial number does not match what was sent to the buyer. They are a ...

Resolved! eBay Chooses to Suffocate Sellers with Nickel & Dime Tactics Instead of True Platform Sales Growth.

Do you really look at your Net Profits? How much further will eBay take these Pay-to-Play scams? All while seller expenses are at their highest. eBay would rather pick our pockets instead of growing honest revenue.. Shameful It's a 1-2 Punch.. Thanks...

hi

Local item sells

I have a local item that sold and got paid but they didn't realize it was local pickup and needs it shipped how do i charge for the shipping

How Do We Request That Ebay Add Specific Clothing Brands - instead of being Unbranded?

How do we request that Ebay add specific brands to the search engine - instead of being lumped with unbranded? I currently sell "NFL Team Apparel" and there isn't a radio button in the search engine to specifically search for that brand. It appears t...

Resolved! Thoughts on Shipping With USPS Flats vs Package

I have quite a few products that I can ship via USPS in a flat poly envelope, inside the requirements of what is considered a 'flat' or 'envelope' as opposed to a 'package'. As of now, I ship entirely with a package classification, as Flats do not al...

Customer expectations.

Quick story.A potential customer messaged me today asking me about combined shipping if she buys 3 of an item.(Of course it's already spelled out in the listing.)19 minutes later she messages me again "I'm still waiting".Do customers think we're sitt...

Item Description Template

I know you can make templates on eBay for certain items, but most of the time I use the "sell similar" feature and go from there and this is my preferred method. However, there are two things I always include in my item description: one is an HTML el...

Compliant issue Help please

eBay sent me this message:We found that 4 of your listings need to be updated to comply with changes to our site and security policies and to remain live. the listings are :363879339440255596581233255596581197255596581226 I'm really scratching my hea...

Phone number verification

I want to sell an item but Ebay is having trouble verifying my phone number. I have gotten to the point for the phone number verification and then nothing happens.

Resolved! Buyer filed dispute item not received

The tracking says items delivered, but the buyer filed a dispute with eBay. We’ve messaged each other many times. The fact that eBay has buyer protection guarantee, would it favor the buyer no matter what?! . Would eBay will give money back to the bu...

No Sales Past 2 Days - How Long System Status shown outages?

Last sale was Saturday, not highly unusual to have 1 or 2 sales then have a day or so quiet but then checked system status early this morn and again 5 min ago and same thing...has this been since Saturday? The "disruptions"?

Buyer sent negative feedback and closed a case against me

HiBuyer sent me negative feedback stating (shipment not arrived yet)That is why I sent the buyer another shipment to solve the problem with the buyerWhen the buyer got the shipment he sent me this message..........Buyer's messageHey man I did just re...

Anyone find a replacement for Go Daddy?

I tried Quick books. Way to advanced for me. Using MRG now. My reseller Genie is terrible. I finally got it working okay without inventory. I have my inventory and costs in a spreadsheet anyways. Keeping track of shipping labels is a nightmare. Too m...

eBay claims I'm below standard even though my record is excellent.

I have 214 positive feedbacks for past 12 months with no negatives. and one neutral. I have 729 five star ratings for accurate description, shipping speed, reasonable shipping cost communication in past 12 months. I have so-called defects but they ar...