Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Resolved! Buyer claims they only received one item, not two

So there's a buyer who purchased two of the exact same item minutes from each other. I combined them into one package. These purchases stick out like a sore thumb because buyers hardly do this, but it does happen especially when a buyer changes his m...

EBay allows buyers to rob you and they get away with it

I would tell everyone to think twice about selling any items on Ebay I sold an item the buyer said my item was not as described 3 eBay agents said my item was as described not only that they issued a full refund to the buyer and also allowed the buye...

Resolved! The buyer does not want the product and refused the delivery

I'm stressed. I packed & shipped a whole fragile dinnerware set. And the package was supossed to be delivered today. But Now I find out The receiver does not want the product and refused the delivery. The buyer never has sent me a message. The buyer ...

Upgrading to a basic store

Hi, I was hoping I could get some insight on upgrading and what I will need. I have managed payments now with separate checking account but it is not a business account. Will I need to change to a business account to upgrade to the basic store? Thank...

Resolved! Can ebay plz suspend the NEED for a UPC on new products Until ebay can recognize them all?

I am tired of not being able to list something as new, just because the UPC I have on the product isn't recognized by ebay's system. I have put a UPC into a search bar on ebay before, and it brings up listings, but when I put it into the listing crea...

Resolved! i have 62 items inserted and not one bid. am i doing something wrong?

Service Unavailable - DNS failure

Hello! Is anyone else receiving this message? I can't ship, and don't want to acquire any defects on my account.It's currently 5:35 ET in the US. Thanks!

Resolved! How to leave a review of Buyer who didn't pay

Had a buyer that "bought" my item, but never would pay. I sent msg, was ignored. This buyer has 100% positive review, but certainly doesn't deserve since never following through with purchase. This caused 4 days of being off the board to sell the ite...

Is this TRAINWRECK of an ebay site going to ever work correctly?

Totally unbelievable how bad this site runs these days. Ever since the promoted listings started, it has ruined ebay. Sales are basically non existent, compared to before promoted listings, even though constant listing, and listing. Sales should be g...

Fine Jewelry Authenticity Guarantee Program

Is the Authenticity Guarantee Program only for selected sellers? I look through listings over $500 in fine jewelry and out of 60 listings only 7 had the Authenticity Guarantee designation.

Ok this is bleep

eBay needs to STOP relisting items that have been already sold a long time ago, some over 1 year ago !!!!!! I really fell and think they are doing this on purpose so we seller will get the hit on our metrics and make us pay more, since they are loosi...

Anyone else not able to get in eBay Service Unavailable

Looks like eBay’s servers are down at least from what I can tell. This is what I get when I tried to go to eBay Help and my Seller Hub.

New Faster Simplified Listing Experience

Skip to 26:36 on the video, and watch for about three minutes. Take a look and let me know what you think. And remember, while this is for sneakers, ebay plans to expand this sort of thing to other stuff as well.... Interestingly, ebay shows you whic...

We are a Non-Profit 501c3 - How do we remove sales tax on items.

Be aware of this eBay scam

I sold an expensive sweater to a buyer and they opened up a return. Instead of using the prepaid label that was provided, they bought their own label and sent back a different item (their own used sweater). While the return was still open, they opene...