Selling

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Combined Shipping

I had sent out offers to watchers on a couple of blouses. One of the watchers wanted to buy both of them, plus another blouse and combine shipping. I'm relatively new at this and I did not know how to do combined shipping. I told her to buy the blous...

Resolved! Getting buyer contact information

When we go to advanced search we enter the item number of an unpaid item and the result is No exact matches foundWe'd like to get the buyers contact information which used to be available in advanced search so we would have the buyer's phone number i...

Returned Mail Question

I have a quick question. A few days ago I received in the mail a shipment returned and envelope said person unknown. I double checked envelope against eBay address for item and it was correct. Have also sent a message to buyer and have not heard back...

Resolved! Got message wanting paypal account number;

Received message wanting our paypal account number; responded that we don't have pp account & haven"t heard back. This buyer has nearly 50 positive reviews .... what's the deal here?

anyone else's external site views going through the roof?

Views in general have been going up this last week, but external site views in particular have skyrocketed. Up 350% over the last 30 days. Anyone else see this?

Buyer address 11 blocks away. Can I just leave it in bag with doorman? Zabar’s 2 blocks from him.

Do I have to super duper wrap it up if I’m hand delivering it to his building, his doorman, 2 blocks from Zabar’s that I need to go to today to buy bread?I shall refund his $15. Postal fee of course.pix partial view Zabar’s bread department

Am I understanding this right?

So let me get this straight..... if I use Promoted Listings to let's say... "promote a listing", I get to pay a percentage of my total sale to eBay for each and every time a buyer clicks on one of my PL listings and makes a purchase? Yet, at the same...

selling

Ebay has TERRIBLE customer service and even worse policies!! I recently sold a card and the buyer received it, gave me good positive feedback and completed the transaction once he received the card. He even called ebay and told them everything was go...

Person claims they bought pens from me but I have no record of them

Got a message today from someone saying they bought pens from me but all of 30 of them didn't work. I found this odd because I don't sell pens with 30 only 40. I offered a refund for them to send the pens back and they said they'd send the pens but d...

Seller offers combined shipping but doesn’t fulfill promise

This has happened multiple times, we’re I will buy sports cards and shipping will be $6 and I will buy 5-10 diferent cards from a seller and they promise in there listing to offer combined shipping but when I pay, and ask if they can refund some of m...

Resolved! Promoted Listings

I am selling in Art/Prints with 1,750 listings. My last listings quality report said that there were no recommended changes to make and I am 3rd in impressions from more than 22k sellers in this category.I just switched from manual promoted listings ...

EBay selling dangerous Rocket Lamps recalled by U.K. OPSS in Bulletin 2207-0236

I have attempted to find a way to notify Ebay of a Rocket Lamp they are selling that has been recalled in the U.K. for being a hazardous product. OPSS Bulletin 2207-0236. https://www.gov.uk/product-safety-alerts-reports-recalls/product-safety-report-...

HOW DO I SEND AN OFFER TO A BUYER?

I HAVE A BUYER WHO MADE AN OFFER ON A CARD THAT I AM SELLING AND I DON'T KNOW HOW TO SEND HIM AN OFFER FOR THE AMOUNT THAT HE WANTS TO PAY. IN THE LISTING, IT WAS NOT LISTED AS "MAKE AN OFFER".

New Era “counterfeit”

I had purchased several New Era hats from a retail store. Recently Ebay Vero’d 17 listings out of 78 due to New Era claiming them as “counterfeit” when in fact every single hat has the original New Era price tag under the bill, and the gold sticker o...

Volume pricing not working

For some reason all of a sudden, my volume pricing discounts are not being applied to my customers on their end when they check out. They are visible on the listings, but not being applied for the customer on their end of things. I am tiered of the e...