Selling
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Report a buyer for harmeful and strong street slang

I have a buyer from Puerto Rico who ordered me an Item.As you know the shipping to Puerto Rico from outside USA take a wile.Now his parcel is with USPS and is in the way to him.I messaged him this matter and begged him to wait a bit couple of days to...

User avatar by Not applicable
  • 412 Views
  • 12 replies
  • 0 helpful

AI-generated item descriptions

Hello all, As a buyer and a seller, I am compelled to re-visit a topic that is make-or-break for me: Listings with nothing but an idiotic, vapid, mindless AI-generated description. These do nothing to describe the item being sold, and are absolutely ...

Resolved! A quick question

I have a question for some advice. I have a great frequent customer but everytime they buy items instead of one order of 4 etc. they do 4 orders of 1 of the same item. Any advice how to nicely and professionally point out how they can fix this?Thank ...

Resolved! Add business hours?

Howdy! Does anyone happen to know if there is a way to specify what a "business day" is for me? I'd like the "business day" to start and end at 5pm instead of midnight. I offer next day shipping, which is usually fine, except that sometimes I wake up...

Resolved! disable automatic offers?

@wastingtime101 I am asking for a friend....(I got an offer for an item I viewed that he listed offering me a 20% discount.....he said he never initiated an offer on this item...it was a 3500.00 offering a 700.00 discount!)...I recalled seeing and re...

Resolved! can't sell because my only phone is VOIP

I've been an eBay member for around two decades. I sell maybe two personal items per year. I went to sell a new door lock recently (that I was unable to return) and was blocked because eBay said it needed to verify my identity. Oddly there's no bar t...

User avatar by Adventurer
  • 1497 Views
  • 14 replies
  • 7 helpful

How do I get my feedback to show on listings

I've been away for a while (travel, a move, sickness) but am now starting to write auctions again. Things have changed here, but I'm adapting except I cannot get my 100% positive feedback as a seller to show on these new listings. Although it was a w...

Best way to move forward

Hi there Any advice would be so greatly appreciated. It's our first time with this sort of issue. We took a video of a Disney music box we sold on here, packaged it very well and sold it with insurance on the freight cost using USPS. So now the buyer...

User avatar by Adventurer
  • 1125 Views
  • 36 replies
  • 0 helpful

Can items remain in cart forever?

I have an item that shows multiple people have it in their carts. It has been that way for a long time, so can items remain in carts forever or do they eventually get removed?

Resolved! Item not received

The buyer left a negative feedback after contacting me through eBay messages that they did not receive item. The tracking shows delivered. The customer did not open a item not received case, but left negative feedback anyway. This is an international...

User avatar by Thrill-Seeker
  • 161 Views
  • 4 replies
  • 0 helpful

We are in the Global Shipping Program yet some Canadian & UK buyers can't buy our items?

Is there something we are doing or is this tariff related or something in our settings?We have GSP enabled and don't have any blocks to any country? This is a screenshot of what a Canadian buyer is facing when trying to buy from us. He/she is not the...

GSP_Problem.png GSP_Settings.png GSP_Settings2.png

Seller Performance Issue?

Since my friend is not able to get on ebay because of the above subject, I'm posting for him. Here is his exact words. Hopefully, someone can help. He's only had 1 negative feed back and that was over a year ago. Anyone? I got a notification of selle...

User avatar by Enthusiast
  • 171 Views
  • 3 replies
  • 0 helpful
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