Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Uploaded tracking number, not registering

I uploaded a tracking number today for an item I shipped earlier this afternoon, when I look at my sold page it says that item needs to be shipped within 24 hours, and then I put the same tracking number in and it say it has been uploaded to a differ...

How to put a buyer or bidder on a blocked bidder buyer list

Some of you might not be happy with your experience. Here's how to block. 1. Go to top of Seller's hub and click "Help & Contact". 2. Scroll down to "Selling". 3. Scroll down to "Blocking a buyer on eBay" 4. Scroll down to the link "Block bidders and...

Selling a large collection of Holiday Barbie Dolls

I am in possession of a large collection of Holiday Barbie Dolls 1988-2021.Never out of the box and the boxes are all intact.How would I list such a large display on eBay?

Buyer claims box was empty

Hi everyone, I shipped a box of enamelware dishes a couple weeks ago, shipment was tracked & said it was picked up at the post office after USPS couldn't deliver & left a notice. 5 days later buyer messaged me to say the box was empty. She sent pics ...

Resolved! Why would a customer pay 135$ on eBay to purchase the regular non rare 100$ bill?

Why and what is the wisdom that there is a group of customers on eBay, especially Americans, who buy the regular $100 bill in circulation, the modern edition, neither the rare nor the old one, nor anything they buy for $115, in addition to $10 for sh...

Resolved! Seller FB revision requests limited to 5 - this is news to me.

I have been here 24 years and wasn't aware of the limited number(5) of FB revisions in a year. I couldn't find it in any policy section, but possibly missed it. This is what I was told by a CS person, although she did mention large sellers are allowe...

Refresh my memory

I don’t know why I keep forgetting the criteria for a seller to get the feedback protection for refunding a buyer when a formal return is filed. Is it for sellers that do free returns, or TRS+?Anyway, my question is for the sellers who have this prot...

Question eBay Forced return - charged me - but did not return my fees Any Solutions ?

First Time after being on here 3 + years - a Forced return.Not that it is much money; it was 13.55% of 100+ item, yah it adds up I get that - a few weeks later they billed me for shipping label , I know I can appeal it , not worth my flipping time { ...

Resolved! Why the discrepancy with my active listings amount and my Items for sale amount?

Why the discrepancy with my active listings amount and my Items for sale amount? My active listings show that I have 463 items for sale while my items for sale shows I have 441 items for sale. Why the 22 item amount difference? Any explanation would ...

Listed item too low and it sold

Item just sold in my store. I opened to see and realized I listed for the wrong price- would it be a bad idea to cancel from the buyer?

Many and very high taxes

Why ebay charges more and very expensive fees I saw that I wasn't making any money from the sales I had to earn, ebay took money from me through taxes that I should have earned and only ebay had to earn the supplier from where we bought the products ...

This auction was ended because of a policy violation.

Was trying to list one of my Pokemon cards featuring a Mewtwo clone Charizard fighting Ash's Charizard from the Mewtwo Strikes Back Movie when it was taken down immediately. Don't try to list any Pokemon with the word "Clone" in the title or the bot ...

Question eBay Forced return - charged me - but did not return my fees Any Solutions ?

Let me try this again ,someone marked my last post as spam, all I did was write reasons in my last post , I guess someone got offended by the truth - so I'll keep it simple on hereAny Solutions? For : Question eBay Forced return - charged me - but di...

Double checking eBay’s customer support number.

+1(619) 832-1573. Does anyone know if this is the right number for eBay’s customer support.

Buyer left negative with false statements about condition of item - is there any recourse???

I sold a purse to buyer. She immediately left negative feedback stating the items had stains (which was a lie as the item was in pristine condition). i responded to her negative feedback that she can return at her shipping cost or open a dispute if s...