Selling

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Counterfeit item listing removal

One of my listings was taken down because eBay said the item was counterfeit.It didn't offer any explanation as to why it removed the listing, the item in question is a water filter for a refrigerator.It's brand new in original packaging and was list...

Buyer asking for serial number - says computer was stolen

I sold a laptop about a month ago, and I received a message today from the buyer saying that it had been stolen. They said the police could help them but only if they had the serial number. Is it okay for me to give them the number? I just want to ma...

Is there a way to un-combine a shipping invoice?

A buyer has asked to cancel an item from her order (she didn't read the description) that has already been combined for shipping. She hasn't sent payment but doesn't have the option to request to cancel that individual item. I'm only seeing options t...

Does anybody 'Sellers' recommend promoting eBay store on YouTube? or other internet venues?

I was just wondering if there are any sellers out there recommend posting their store on YouTube or any other internet venues to promote their eBay store? What are some seller's recommendations and successes. Do sellers earn more sponsorships and att...

Resolved! Re: OK...Now Where Has eBay Hidden Multi-Item Shipping Discounts???

Used to be able to put in a set price for shipping for additional purchases of same items. For example: First item costs $5.50 to ship, each additional costs $2.00. Where are they hiding this option now???Thank you for your assistance.

eBay is so stupid it hurts

Today eBay prevented me from listing an American Eagle dollar due to substandart performance. The fynny thing is that two weeks ago I was able to do just that and nothing has changed since. Besides, how am I supposed to improve my performance if I am...

Feedback for buyer

Previously sellers have the option to choose Positive, Negative, or Neutral when leaving a feedback to a buyer. But now the only option is to select Positive for the buyer. However, buyers still have these three options when leaving feedback for sell...

How to respond to rude customers?

Hello I shift the plant yesterday in the buyer contacts me furious. I have my handling time for 3 days, and they never asked me to wait on shipping it's not my job to keep up with their weather. How can I handle this professionally.Here is his messag...

how does one get in touch with a real person

help does anyone find this crazy that you cant get customer service help from a company this size and I pay rent

Resolved! Ebay Stop Advertising to me in my Seller Overview Page!!!!

I can't get rid of the idiotic ads that bump my Overview frames over one because Ebay is pushing an ad to enroll in using your seller funds to buy items. You close it, but every time you come back to the page it loads again!!!!! Its not like the 17th...

Another example of BROKEN SEARCH FUNCTION

I have 7 listings for Porcelain Storybook dolls (example: 10" Porcelain Storybook Doll ~ TINKERBELL ~ 1998 Royalton ~ NEW in BOX w/ COA)These used to be BIG, BIG sellers for me, especially over the holiday season. Only 4 sold in last 90 days around C...

STOP WITH THE POP UP

I've never liked ebay's preferred format. The fonts are too small especially if you post on your phone.I always format larger & bold.It's easier read on mobile devices as long as you don't go so big the buyer has to scroll "forever," to read itit wor...

removing items for sale

I have been ill and unable to do Ebay. How do I remove the items that I still have listed? I have tried unsuccessfully. I appreciate any help someone can give me.Thank you!Mary Jo

Ended and Relisted items now showing new Start Date

Am I missing something? I ended about 300 listing in January prior to an extended vacation. I’m going home today, and I relisted all of them. I see they all have today, March 17, as the new start date. That’s okay by me, I like having the new start d...

Where did my store go?

We had a store called Sunny Ledge Collection. Although we haven't listed much in several years, there were listings in a few categories. We've been paying the monthly bill. I'm getting ready to start listing again, had to re-enter my EIN and connect ...