Selling

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views and watchers

How do I see views and watchers on new seller hub?

Hello! I would like to ask for some help. I want to list a product that comes in three different sizes, each at a different price. How can I set this up? I see that my competitors are doing this, but I can't find the setting option.

Fraudulent Return - How do I speak with someone higher in the fraud department?

I just had a buyer complete a fraudulent return for a couple of GoPro cameras. They used a common reshipper (Meest America) at 600 Markley St, Port Reading, NJ 07064. To make a long story short, the buyer photoshopped the tracking label barcodes onto...

Buyer asking for return address

I have received a request for a return. This is only the 3rd time for a return in my entire history of selling on eBay so I’m not overly familiar with the process. The buyer is stating she cannot figure out how to print a label from her account. I ev...

international shipping

Why am I forced to ship internationally. I only want to ship to lower 48. Is there something I am not understanding. I do this for a hobby not the money.

Resolved! Confused on Ebay Fees

So I was wondering if I was accurately charged by eBay... I sold an item for $75 and buyer paid shipping($8.09). The order total was $83.09 and the fees for that were $11.73. It says the net proceeds is $71.36. Should that be my final profit or is th...

Item was delivered, buyer says they did not get it?

An item that I sold was shipped to Canada by eBay. The item had an address that was shipped to Glendale Heights, IL. 60139-2080. I think that eBay takes it from there and ships it to Canada because, in the address, there is another line that looks li...

Details of opting out of international shipping program.

When opting out of eBay International Shipping, a confirming screen pops up as follows: I understand the message except the exception for "fixed price listings committed before you opted out."What does that mean? Will I have to edit or end and relist...

Payoneer account verification error in ebay after account approved by payoneer .

I have provide the message pop up. But my Payoneer is verifiedUntil Payoneer verifies your account, we're unable to pay you for any sold items, and you're unable to create new listings. Please log in to Payoneer and make these updates by Apr 18, 2022...

The "Mark as shipped" option on my sold page will not display.

I mail my ACEO cards via a .63 cent first class stamp, so no label printing is required. This is one of the few times that this has happened. I don't understand how software that is working fine gets changed. Leave well enough alone please.

Has eBay turned to an advertising company or is it still a selling Platform?

Please how do I permanently remove "Try Promoted Listings Advancedᴮᴱᵀᴬ " Banner which appears whenever I log into my Seller's account? The little sales I used to make has dropped down to over 50% yet eBay keeps on throwing this advert to my face, wha...

Negative feedback removal request

Hello eBay community What is the correct link for me to file an objection to a negative feedback? I want to send eBay support to review and delete the feedback?Because the customer opened a case and took his money Because there was an error in the de...

How Good Are Your Reports?

over the last few weeks I have notice suddenly sales items showing up on my reports, not on all reports as the same error will not appear on one main report as an error but when you look further it is there on a lessor report. I have spent several ev...

One order but two return labels

Recently I had a buyer purchased two items from me and she needed to return them.eBay generated her 2 QR code for the returns. I ended up sending my own return label to this buyer. And she returned both of them in 1 label. eBay automatically closed t...

Buyer telling me Ebay won't let them buy? Says I'm on vacation? Not so.

As if slow sales aren't enough, had a buyer last night to try to make a purchase and sent me a message saying Ebay says my items are on vacation? I checked everything and there is nothing on Time Away. Anyone else getting this?