Selling
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Update for Shipping

Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days.

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

How to handle multi listing orders

I have an international bidder who paid for one item but is bidding on another that won't end for some days yet. And ebay is hounding me to ship the item by tomorrow. The buyer wants combined shipping, so what do i do?

Locked Account, Locked Funds.

I sold furniture and it was shipped from NY to Iowa on Jan 20th by transporter. Because of a misunderstanding on January 25th the buyer issued a charge back - then within the week reversed it. Because of the charge back, Ebay put a lock on my account...

Tax question regarding Inventory costs

A business partner purchase a bunch of motorcycle/snowmobile parts last year for $5,000, i have been listing and selling the parts on eBay up to this point in time. Would my starting inventory for tax reasons be the initial $5,000? and if i am sellin...

Legitimate Item Removed and marked as Counterfeit?

I woke this morning to see that my listing that I posted yesterday was taken down as a counterfeit. I was surprised to see this as I provided all the ways you could verify that the product I was selling was genuine in the listing. I was wondering if ...

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Resolved! top rated seller badge question and international returns question

Hello, I just received top rated seller status and was hoping to get my top rated seller badge. I changed my shipping handling time to 1 day and turned on 30 day returns, however when I looked at my listings there wasn't any top rated seller badge ne...

selling

how can i take more traffic on ebay to get my products sell out at a easier and faster rate

Am i getting scammed?

Hi, I'm a relatively new seller and I'm having an experience that I can't wrap my head around. I've had an item listed for a week or so and had no luck with selling it. This morning a recieved an offer that was reasonable so I've accepted it. After I...

Resolved! Listed a restricted item

I listed gunsmithing tools for AR-15 rifles. I need to know how to delete the auction. It's now active and that's against the rules. I didn't know this listing was restricted. I was just trying to clear out me shop. I haven't been on eBay for a long ...

Resolved! BUYER OPENED INR CASE WHEN TRACKING SHOWS DELIVERED AND EBAY STILL REFUNDED THEM.

I honestly don't know where to start. A buyer from Canada purchased a NECA figure and it was sent to the address given from the buyer and delivered on the 9th of December. He immediately opened a case and messaged me saying he didn't receive the pack...

Buyer left negative FB but no proof of damage

I have been selling for years and always pack items extremely well. Just received negative feedback saying items arrived broken. The items were shipped in January and arrived on Feb 1 nearly 2 months ago. The FB was let today. Buyer never contacted m...

Not Happy with ebay or seller

I ordered a Satin Intake Manifold 2 v, received a Satin Intake Manifold for a 4 v. I have had it for 6 days now and communicated with [seller] 4 times and nothing has happened. Can't return it because no return infor from seller. Guess I will have to...

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