Selling

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Resolved! Profile Picture Of Yourself

Any thoughts on your profile picture of yourself? I have done it before, done my dog, etc.

lost a package some how

buyer bought a shoe, i shipped and its been about 2 weeks and the package's tracking isn't even showing up in fedex. im trying to figure it out. i drop of packages at location ''A' all the time. but location 'A' is has inconsistent hrs. i googled n f...

Buyer returns over $400 in items, won't provide tracking.

I have a buyer who opened a return for over $400 in items. They then messaged me and said they sent everything by buying their own label from USPS. I then sent them a message and asked for the tracking number so I can look out for the package, they d...

Monthly Chat - June 7th at 1:00 pm PST

We are excited to announce that June’s Monthly chat will be held a week early. We will be joined by Stephanie Hall from the Up & Running Grants team who will be discussing the 2023 Up & Running Grants! Be sure to join us here for an exciting session ...

Resolved! New Ebay Seller How Long Must I Wait for Sales to Get Going

I started listing items on Ebay about a month ago and so far have only sold one item. I have about 80 items, and continue to list items a few each day. I have clear pictures, detailed descriptions and have lowered prices when eBay suggests. I have of...

New chat-style messaging experience causes emails for every single message like "Hello"

eBay!New message from ihaveneverusedebaybefore(0) hello Hey! Maybe you should REPLY to this message? Or maybe you want to REPLY WITH OFFER? Wow! It looks like this message was related to this item: blah blah blahLink to blah blah blahPhoto of blah bl...

Can International Buyers file a SNAD, and if who absorbs the outrageous shipping and custom fees?

Can International Buyers file a SNAD, and if who absorbs the outrageous shipping and custom fees back and forth?The seller has no idea how carefully the buyer will protect a fragile, antique item returned totally damaged but not stated by the Interna...

False Vero Against Me

Has anyone dealt with false vero from a competitors apparently eBay is allow another competitors to take down my listing for Copyright. I research the email on the Vero and its a personal user email! and the company is not even affiliated with copyri...

I think my buyer is a liar

I sold a sublimation printer to a buyer on May 25th. It was brand new as I had just bought it in April and after a couple of days of using it, realized I hated it. I even added extra items and a note since those items were specifically for the printe...

Total disregard for sellers

as I understand it. Once a item was confirmed delivered by its tracking number. If a buyer tried to claim missing items the case would be automatically closed if the package delivery was confirmed by said tracking. apparently now a package can be del...

Resolved! unreceived

is there a way to see the tracking number for a sold item? i sent dropped off a package at a pharmacy for fedex. the buyer said packed not received and the status on the item still says '' shipped to authenticator, but the tracking says received and ...

Item specifics randomly disappear. check your listings.

I have just noticed many of my item specifics have disappeared. I noticed it in over 20 listings so far and I have not checked that many compared to the number I have. The demanded specifics like brand and type are not the problem but all other optio...

Resolved! How can I block the buyer to message me?

I sold a brand new cup in the original sealed box to a buyer 2 months ago. The buyer received it, immediately messaged me like 3 messages on eBay with pictures of the cup, the same cup just with a lot scratches and stains. He claimed that the item wa...

How can I get eBay to stop SPAM questions or messages?

This buyer tried to get me to respond OUT OF eBay to a SPAM address. How do I report them? We all need to be protected and it keeps coming up that I have a 'Buyer question':Your previous messageFrom:soxiw_32To:-me---Subject:soxiw_32 sent a message ab...

how to find out when a buyers note was added to an order

how to find out when a buyers note was added to a ebay sale....i received payment, and i posted the item based on the shipping address i use google maps to check the address (i thought all good...) parcel is on it`s waya few weeks later the parcel wa...