Selling

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Resolved! Returns

I'm fairly new to listing items for sale. I have been a member since 2001 and sold previously for years but after a few years of not selling, I started selling again last fall. I have a situation where the buyer is claiming that the silver content of...

Payoneer hasn't processed country changed. Can't sell because of it.

My ebay account is registered with a Mexico address and I'm verified with Payoneer with that address. A long time ago I changed my primary residence to the U.S. and want to change it accordingly but and it appears that the only way to do this is by c...

Resolved! Buyer changes shipping service

How do you handle it when a buyer has purchased and paid for an item but has changed your preferred delivery service? We must use Media mail and that is what we charge for shipping based on weight. Buyer has changed to a higher delivery service and p...

Happy Monday!

I just want to wish everyone a happy Monday. Take a breath, sip your coffee, take a moment to relax. Think about it before you do it. I am trying to figure out how to build a tag and testing to see if it worked. IT WORKED, Thank you for your patience

The main image on a listing is now smaller than the other images?

I've noticed that the main image that shows with my item listings is now half the size or the other images (When you look at the images in full size)This has suddenly started to happen past couple of weeks, it's not just my listings I'm also seeing i...

International Shipping Enrollment Messed Up Shipping Options

We received notice to enroll in new international shipping program, we did and now shipping is a HOT MESS! Previously we were able to decide on flat rate, giving buyers multiple shipping options, or doing calculated shipping. Ever since international...

GoodwillIndusries.com Online sales, how does this make sense financially?

Tell me, how in the world does it make sense for Goodwill Industries to run this site. They already have the vast infrastructure of their retail stores to efficiently sell their donated items. I know it is supposed to be a means to sell their "higher...

Net Transfer

Guys, can anybody explain/simplify " Net Transfer" on seller report. Please

Resolved! How do I ship eBay authentication Jordan

I just sell my Jordan, but idk where I have to ship it to EBay authentication.HELP ME PLEASE

Direct Phone number for Seller

I been selling on Ebay for over twenty years and have not opted to speak to Ebay customer service. I do know that the phone number is difficult to get. My email requests are not working. Thank you in advance Margaret Ann

Default information on item listing

Is there a way to default all of the options in the ebay listing? I saw where you could default the description, but are there any other defaults I can put in ? Thank you

eBay has made a wrong choice - Money back guarantee determined no seller fault/still no neg removal

The condensed version is the buyer received item and filed SNAD, this was actually a remorse, based on the photos the buyer uploaded i had clear proof that the item was altered after the buyer received it. As that was going on I was sending feedback ...

Fraudulent returns and useless support!

How many people are dealing with this? We, as sellers, are taking the largest financial hit due to seller fees, shipping, etc. but get none of the benefit of the doubt. Even when we have proof the customer is a serial liar and knows how to game the a...

Invalid buyers canceling payments after shipment

Is anyone else having an issue with buyers purchasing items to only have your payment retracted once you ship your item?I noted that the buyer didn’t have any feedback canceled the sale and tried to block themto then get an error message stating I co...

Troublesome buyer, can i cancel order and give a complete total refund?

Very troublesome buyer regarding shipping cost and the extra tax he was charged. I am unable to purchase shipping labels due to printer problems. Charged buyer in my ad $17.05 for shipping to cover my cost shipping to the westcoast buyers, this buyer...