More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
Update on Current Good 'Til Cancelled (GTC) Renewal Issue
Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...
processing payment, ship item, and 2nd chance offer all at the same time? Which one is it eBay
After spending weeks fixing my eBay store I have had dozens of sales show up as paid where I print a label and put in the mail like I always had before. I never made much of a fuss how long it take for the very little funds left after my $1.50 an hou...
Return Labels
Hi,A couple of times buyers have emailed me asking to return an item. I can't seem to find where I can generate a return label unless the buyer actually makes a return request through eBay. I was just wondering if there was a easier way to generate a...
Waverly pattern help and suggestions on selling price
Hello, I am a fairly new reseller and I’m having trouble finding a particular pattern by Waverly. I am going to try and include a picture of the pillow cases that I have.
Resolved! Address must be 40 characters or less.
Why does Ebay allow users to input invalid addresses over 40 characters......and then, when said user buys an item, tells sellers that the address is invalid, and if you edit the address you lose seller protections. Ebay...don't let users input inval...
Need clarification on accepting returns. PLEASE HELP
I've been experiencing a larger than usual amount of returns. I'm getting the typical buyers remorse returns or switcharoo type returns. I think it might be the economy going south, and people needing the the cash or when the credit card bill arrives...
Top Seller - tracking not uploaded on time
I'm trying to get top seller rating on Ebay, but one of the items I sold, the buyer didn't pay so I never shipped it and canceled the order. I got a a "Not uploaded at all" mark. Also what is the deadline for uploading tracking? If I wait a day for a...
How to report/dispute an abusive bid retraction?
A bidder on one of my auctions retracted their bid, and selected "incorrect amount $ bid", despite the fact that they bid the minimum amount of money so there is it seems they just changed their mind and decided they didn't want to buy it. Can I repo...
SR2P5 Example of eBay Stupidity
Searching for CPU prices this evening. Intel processors are always 5 characters. Typing a specific 5 digit part is usually all you need to do. I try to look up SR2P5 which is an E5-2667V4. The results are full of SR2L2 i7-6700s with some SR2P5s mixed...
Is There Anything To This Thought.....
If something has been listed for awhile and hasn't sold, does it become less and less "findable" over time? Is it a good plan to delete a listing like this for a bit and relist? Kind of like a refresh and have it come up in search results again? Here...
Do you use auction-style listings and offer shipping to Europe?
Read about a seller that ended an auction format listing 8 days early because he noticed damage on the item, then was billed £11,600 after courts ruled in the highest bidder's favor. https://www.dailymail.co.uk/news/article-11903667/Pensioner-cancell...
Resolved! Tracking not uploaded on time, will this affect Top Rated status?
I noticed this today I believe the drop in tracking uploaded on time from 100 to 95.29% to be due to sending 3 or 4 recent seed orders 1st class (under 1 oz) non machinable instead of as a 1st class package. I offer flat rate shipping on my seeds. I ...
Resolved! Changing negative review
Hello guys!I contacted a customer who ended up giving me a negative review after not reading the item description. They agreed to change the feedback so I sent her a feedback revision form and she lost it, I couldn’t send it again because it only all...
Wow, have things changed!
Hi. I started selling on eBay in 2005. For some reason, I got the bug again and started a store in February of this year. Yeah, 18 years is a long time and technology runs at a rapid pace, blah blah. But let me tell you, I have NEVER experienced what...
Posted earlier but thread seems tohave disappeared. Buyer wanting both the product and his money.
I posted earlier on a thread which I can no longer find. Buyer received a rather expensive item, claimed it was damaged in shipping and wanted me to get insurance to refund his purchase and keep the item. I tried to get him to return it but he said i...
Resolved! unwanted ads from ebay
Ebay keeps posting ads on my seller page. I find this very bothersome; as I have too click twice to remove it so I can continue to read needed information. What can I do to stop this?
