Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Selling: no more sales confirmation emails

Since a couple of days we no longer receive an e-mail when we've sold an item. Anyone else experiencing this issue? Our notification settings have not been changed (I checked), there are no pending incoming emails on our e-mail server.. nothing. Quit...

Scamming a seller

I am not sure where to inform ebay about a buyer scamming a seller? Maybe we aren't able to do this. 1. The buyer would not use ebay's communication methods and wanted me to text a phone number.2. The buyer wanted my paypal email address to pay me. I...

Is anyone having problem getting a call back

I am not getting a return call from ebay when I request a call. Is anyone else having this problem

How to Issue Refund with Case Pending

I received an item back stating recipient failed to pick up package, so it was returned back to shipper.I received it back late Friday afternoon.Over the weekend, the buyer opened an Item Not Receive case. They stated that FedEx didn't do their vacat...

slow or no sales???

Do anyone else experience slow or no sales recently? My sales has been dropped over 80% for no reason from yesterday. Any idea???

How do I fix my return policy back to No Returns?

When EBay automatically gave everyone International Selling my settings changed. I did OPT out of the International selling. BUT now my No Returns Disappeared & it shows Returns Accepted & 14 Day Returns.Please Help! TY

Viewing offers from buyers

Hello, I'm wondering if anyone can help me find a place where offers from buyers would be? I never get notifications on my phone/app (android app, if that's helpful) about offers. I have accidentally found expired offers that I would have taken if I ...

eBay Authenticity Guarantee

I sold a ring on eBay and since it was over $500, they immediately sent it to theirAuthenticity Guarantee service. First of all I sent it by priority mail and it took forever to reach them. Then I got messages from eBay saying they didn't have the or...

Resolved! Why do I pay for shipping when the buyer pays.

I've been watching my funds and it's confusing for me. Hears a example from a item I sold. I sold a desktop inflatable tube guy for 8.99$ and the buyer payed 4.35$ for shipping, 13.34$ in total. Fees for selling totaled in 2.42$, leaving 10.92$ left....

Discount and promotion

Hello everyone! Please tell me, is it possible to make a promotion like -50% for the second product or 1 + 1 = 3 for all products? I only see the opportunity to make a discount on the same products in one type of listing, but I don’t have the same pr...

Listing does not come up in a search.

Decided to search for one of my listings today. Entered "Lego 6270" (not there). Entered "Lego Forbidden Island" (not there). Tried "Lego 6270 Box" (not there). It only comes up if I search for "Lego 6270 cover" or "Lego 6270 box cover."No wonder my ...

Ebay authorized a return for a buyer without my approval or giving me a chance to explain my side

I emailed the buyer that I did not approve of a return. What gives Ebay the right to do something like this without first checking the Seller's side of it. This is absolutely outrageous, unethical and unfair on Ebay's part. Your authorized the buyer ...

Automatic enrollment in International Shipping

I don’t understand why eBay automatically enrolled me in International Shipping without my permission! Has anyone else had this issue?

Buyers Photoshoping labels to an alternative return address

I have, had this happen 3 times. A buyer will buy an item from us then return it. Instead of leaving the original address on the USPS label they photoshop it and put in another address so the package will appear returned but in fact it goes to a diff...

Has the Duplicate Listing Policy been abandoned?

I have noticed that many duplicate listings with stock photos are being used to dominate search categories. I know this was a problem for some sellers because similar but different listings would be wrongly flagged but this policy protected us from s...