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Authenticity Guarantee unfair for Vintage Jewelry Sellers based on Gold Karat Weights

We are a very reputable vintage jewelry shop with Ebay since 2006. We have had 3 items fail the Authenticity Guarantee because of metal karat weight...and it is LUDICROUS. That they have the ability to "put fear into our buyers" over non industry sta...

Resolved! Returns after issue requests

Buyer bought an item, bad weather got the item shipped back to us-(buyer notified us that this was happening)....taking over two weeks, in which time the buyer opens an issue request saying it was never delivered. Buyer sends several messages asking ...

Promoted listing option missing

I listed 13 items for sale and added them to my store but it no longer has the option at the bottom to promote the listing. I do get a notification saying that I have 13 items that need my attention. however the options not there in either the mobile...

Why Ebay charged me £52.46 as accrued selling costs

I reently sold some seeds. I posted all those and now waiting the fund to get release from ebay. I asked those to ebay but instead of getting the fund I have been charged £52.46 as accrued selling costs. Any idea whay Ebay charged me that. The listin...

Suspension & Restrictions

Hello, I just want to pass this message on to all sellers. Be aware, Ebay can suspend or restrict your account at any time, for as little as 24hours or indefinitely if they see fit. And, they'll do it, without ever giving you a reason, as to why.Duri...

Missing symbols?

Anyone else have their star and store symbol missing by their user name?

VERO word violation on Hydrojug ?

As a seller i believe most of us face same issue here shipping from china i recently got vero word only because “hydrojug” but there are lot who selling on this platform and only on those items for which i am getting orders occasionally Here is messa...

Seller wants to return an item for product information I didn't disclose

I sold a video game console (PS4) and the seller wants to return it because they found it it doesn't play old (PS3) games. Their reason they put on the return is that the product doesn't match description/photos. For those who are into video games, i...

Resolved! Possible Scam 0% Feedback Yet Has 29 Positive Reviews?

I listed an item for $1,400 and got an offer for that amount within a couple hours of listing. This buyer has 0% feedback and yet has 29 positive reviews all saying things like: Fast Payment AAA+++ buyer, enjoy!!! Great buyer, fast payment, great to ...

account restricted permanently without solution and concrete root cause

HI All, can you guys help me how to get it resolved? My account is being restricted and my fund in the account is hold. I have sent so many emails and chatbot messages to ask for root cause and solution. Howevever, I got ignored and was always provid...

eBay's Authentication Process

These last couple years have been a dice roll with eBay and their authentication guarantee. A year or so ago, I purchased a pair of brand new shoes that had been authenticated through eBay's authentication process. They had an eBay authentication RFI...

Handling selling in time of inclimate weather shipping delays

If my forecast is correct we could get a lot of snow tomorrow, Tuesday, and it may not begin melting until Sat. or Sun. I'm in the rural South Ozark Mountains where road crews cannot be counted on to be of much help. Is there a way to remain open for...

Total Yearly Sales

Is there an easy way for a seller to see total sales for 2024? I can find a total that starts and ends with different months but not from January to December in a single year. I know I can always click on 12 different months and add the 12, but it se...

I would love it...

if eBay would just get rid of about 80% of it's CS reps, train and pay the remaining 20% properly, and redirect the balance of the budget to hiring competent IT/tech support. Just my gripe of the day.

DO NOT SELL ON EBAY and Ill tell you why

eBay is a platform that seems to favor buyers over sellers, and this raises concerns about its practices. It's evident that the company often sides with purchasers, while sellers frequently come and go. This dynamic is largely influenced by eBay's 30...