Selling

Forum Posts

Sorted by:

Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Green checkmark next to listing

What does the green checkmark next to a listing mean?

I see some sellers put phone number in their listing template?

I see some sellers have the full contact info in the selling template, etc.I thought we weren't supposed to do that.Anyone know the answer to whether or not it's OK?And, if not, how do we report a violation?

If you are now stuck with the new unified listing tool.....

Looks like another batch of sellers have now lost their ability to switch back to the classic listing tool and must use the new unified mobile app inspired listing tool.If you are one of them - try it and then report back here and also send the feedb...

Can’t cancel an order

Hey guys, this is my first post here. so, I sold an item. When I wanted to dispatch it he didn’t want me to send it with dhl since he will need to pay customs.In meantime I was looking for solution and that takes some time.in meantime he canceled his...

Can a buyer who hasn’t bid on an auction

I am new to selling on eBay and I have questions. I have listed just a few things so far.I have had one party ask if I can remove item and they can buy outright. Then I have another party message me and ask about other items that I may have soon to b...

We are sold out, but here are some other stores you may be interested in.

I have deleted all my current listings and now I have added new items to my store. But now all my active listings not searchable on ebay, even with ebay item number. When I open my store there are no any active listings. They says " We are sold out, ...

Resolved! Buyer Wrong Address on File - USPS Pkg Delivery Issue No Such Number - Best Advice How to Proceed

USPS Tracking Indicates... NO SUCH NUMBER

Items marked as shipped. as soon as a tracking number is assigned

I find it annoying that as soon as a seller purchases a tracking number the item is marked shipped. When in reality it can be days before the package was finally shipped. This is not uncommon.

Resolved! Help Identifying these brake drums

Can anyone give me any information regarding these KI-944 brake drums? The box has no other identifying marks. When I Google it, I can find brake drums with "944" but not with the "KI". They are available at an auction I'm looking at, but I know noth...

Damaged Package - eBay + FedEx claim no responsibility

Hi there, I'm currently sick of this runaround I've had for the last two weeks, I sold a computer on eBay and shipped through eBay postage via FedEx, it has the weirdest tracking history which FedEx definitely damaged and crushed the PC itself to the...

New List of Prohibited Words for Sellers Who Sold an Item Using the "I" Word.....

So the eBay robots and back room dictators decide whether an item you are selling violates their Ivory policy. It does not matter if the item is actually bone or Ivory Soap or Ivory colored, once you are in their sights, nothing you can do to correct...

Got a charge back for 'refund not received"

Even though the buyer has never contacted me OR filed an ebay dispute for INR or SNAD, so I have zero idea why they think they're entitled to a refund in the first place. I saw a lot of these charge backs reported just after MP took over but haven't ...

Item sold and not payment received

Can anyone tell me how to get in touch with eBay? I sold my embroidery machine, shipped it, it got some damage. Now I wanted to give the buyer the cost to repair off the price they paid for the machine. I have tried to explain that to ebay with no re...

what happened to traffic

I posted items with links to pin interest, Facebook, twitter, and there used to be an increase in traffic.Now it shows nothing and sales reflect this. What is going on with traffic to listings?

Listing creation and editing has become difficult

Is anyone else having a problem with listing creation and editing, entries deleted and having to retype things? This just started a few days ago and it happens when I am entering description information, just zaps what I put in and jumps to the top o...