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Wrong Pictures Keep Showing Up As Main Photos

Hello,I tried searching this but haven't found anything similar. Some of my listings are displaying the wrong picture as the main picture. When I look at my items in My eBay, everything is right and the pictures show correctly. But when I search my i...

need help with printing shipping label(s) at less than 100%

Just yesterday, when I went to print a label at 70% of full size, it just disappeared and no label printed, prior to that all was working as needed (%of 100).I have both a brothers 2040 and a 2320d printer in line and either did allow me to shrink th...

Resolved! can I add the second tracking number to my list

Hello, I sent a shipment to a buyer using economic shipping, then I added the shipment’s tracking number to my list, but after three days, the shipping company told me that economic shipping is not available to the buyer’s country, so I sent the ship...

Item removed for violating drug policy, but was selling a Fisher&Paykel mask. Why was item removed?

Listed a CPAP mask earlier today, but it was removed for violating eBay's drug policy. This doesn't make any sense, since this is not a drug. and was wondering why it was removed? Also, cannot find a link to even speak with someone from eBay.

I sent a parcel with Registered Mail from Portugal to the States a month ago!

The destination of the package is Portland Oregon. Tracking number is RT106731584PT I sent it on the 15th of October but USPS tracking says "Not Trackable" !???? On the Portuguese tracking it says it left Portugal on the 19th of October. On USPS abso...

So just because yours is a better price, does not mean I'll buy it to sell in my store

So I get a message this morning in all caps from a long time member (who hasn't bought from me before) about one of my coin albums. He tells me if I can sell them for $20 (plus postage and tax), then his at $14 is an amazing deal and I should buy all...

Resolved! Good News! Just Fought and Won another False Vero Claim!

This is the second time I have attempted to fight a VERO claim. The other time I won, and I also had to send a second email to get any results. These companies seem to have a pattern of ignoring the first email. The first case I won was a Counterfeit...

Resolved! Buyer purchased item I was delisting before I could delist it

I’ve been posting items I own to pay off debts and I posted an item that has significant sentimental value and I put it high enough to avoid it selling. Someone messaged and asked for a discount and I was completely honest, that I didn’t want to sell...

Error when adding authorized used. Cannot add anyone.

Hello fellow sellers,For some reason I am unable to add any authorized users on my account. Even the authorized user I had before, who does work-from-home listings remotely, had their account disabled. I just get a big red error symbol without any wr...

I sent an item with the address the buyer supplied. It was 'Returned to Sender' by the USPS.

I sent (free shipping for buyer) an item with the address the buyer supplied. It was 'Returned to Sender' by the USPS. Then the buyer asked that I shell out more to send it again. Buyer then filed a bad feedback, criticizing my attitude. How can I ha...

Time window for item to come back

This is a first for me. A buyer returned an item but it's been almost 3 weeks since the acceptance scan and it hasn't arrived yet.Ebay is doing the "you must refund by 10/16" scare tactic trick. If you click into the return details it says you SHOULD...

EBAY FEE HIKE

so I'm notified after 27 years of selling that seller status is in Jeopardy because it's not up to their standards even though I have 100% feedback. This new fuzzy math thing that eBay is running is nothing more than raising everyone's selling fees i...

Resolved! COG Receipts Taxes

I have a question... since I've been buying lately, but won't be selling until next year... Basically want to know if I can use the thrift store receipts that I have for this year and last year (2022 & 2023), and use them next year on the items I act...

Wonderful help this evening on the eBay chat, thank you Salve!

We had an issue tonight on one of our sales. Lets just say their was a great difference of opinion between us and the buyer. We will leave it at that, so not to cause anything else. I want to give eBay Chat rep. Salve a huge Thank you for all the hel...

Customer returns

Hello. I have shipped 2 baseball cards to the wrong customers. Each of the 2 got the other one’s card. One has been refunded their money but will not ship the incorrect card back to me until I send them a return label. The other tried to enter a retu...