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Buyer Harassment

Has anyone else had a buyer verbally harass you and yet Ebay has done nothing about it ???

Resolved! Multiple Warehouses | Item Location Policy | eBay Restriction

Hello All,Recently, We've been experiencing a significant issue with eBay. EBay has reduced our listings' impressions due to "violating the item location policy." In short, we have four different warehouses in the US, and some items are stored simult...

Thwarted a High-Value Scam Attempt

This was a sale and attempted theft back in November on a $2300 item. I waited this long to tell the story in case any of the usual suspects here wanted to try to figure out who bought it and give them some helpful advice. I sold a HP LTO8 tape libra...

User avatar by Guide
  • 1078 Views
  • 35 replies
  • 5 helpful

eBay label provides misleading Fedex rates

I recently printed a Fedex label on eBay for $16.12 (4.3 lbs, 13x10x7 inch). But a month later on eBay's invoice the actual Fedex label charge was more than doubled, $35.53 (6 lbs, 13x10x7 inch). eBay CS offered to open a dispute with Fedex, while su...

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User avatar by Trailblazer
  • 916 Views
  • 15 replies
  • 1 helpful

Resolved! Auction sale date keeps changing

Can anyone tell me, or speculate, why Ebay is shifting the sale dates? Ebay notified me on May 14, 2023 that my item had sold. That date then changed to May 17 and again to May 19. I do not know why this is happening but it stretches out the date on ...

User avatar by Adventurer
  • 245 Views
  • 9 replies
  • 0 helpful

Credit Card Chargeback after "Authenticity Guarantee"? (specifically, an unscrupulous buyer)

I currently have a few New With Tags and receipt Chanel Bags. These will be sold for $4k+. I love the authenticity guarantee, however is there anything to protect the seller from a CC Chargeback? I did ask ebay for business this exact question, and h...

User avatar by Adventurer
  • 2790 Views
  • 17 replies
  • 5 helpful

“Periodic Performance review”

Dear eBay Community Members,My eBay account is under a “periodic performance review” since 30 December 2022. I had made my first sale on 27 October and schedule my payouts on monthly basis.My First Payout was schedule to receive me on 03 January but ...

User avatar by Not applicable
  • 557 Views
  • 6 replies
  • 0 helpful

change email

I'm trying to remove an old email address; when I put in my current email address I get a message saying that it is already used. It is, BY ME!! I won't be able to answer responses to the defunct email address, and keep going in circles with Ebay hel...

Why did eBay get rid of Promoted listings?

Starting several days ago, the feature "Promoted listings" which appeared at the bottom of the "Create listing" tool on the Seller Hub is no longer there. The feature "Volume pricing" which gives a discount when more than one item is purchased is sti...

User avatar by Trailblazer
  • 3316 Views
  • 6 replies
  • 1 helpful

Buyer Threatening Negative Feedback For Refund

I listed a rare brand of wallet that was in rough shape. It was clearly shown in many pictures and stated in the description to have holes, loose threads, and was being sold as is. The buyer got the item today, was messaged me saying "Hello, Item rec...

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