Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! Is buyer entitled to a refund because of shipping delay?

I sold a rather expensive item and shipped it via Priority mail on 9/15. The expected delivery date was the 19th, then delayed until the 23rd. Tracking is showing that the item is delayed, but still in transit. The buyer is livid, demanding a refund ...

Check your payment schedule!!

Yet, another glitch. Wondered why all of a sudden my funds hadn't been transferred in 6-days, when I've always had my payment schedule set on "daily". When I checked it this morning, it had been turned off. You might want to check yours!

Selling a Medical Device on Ebay

Hello, Ebay removed a Welch Allyn Ophthalmoscope Otoscope Diagnostic device listing I had because of it being a medical device. I read that they are allowed with a FDA disclaimer and posted under Business catergory. Before I do so, I would like to ge...

How to remove my listings

Hi everyone, I have listed some items for sell, but I have already sold some through another platform. How do I remove them from ebay? ThanksRoman

Need a little help.

Had a buyer pay for an item. Requested to cancel the order. I said okay. How does the order get canceled on e-bay. Does the buyer do something or do I need to do something?Thanks.

Blocking non payers when you already have IPR

Does it really matter much if a chronic non payer of auctions is allowed to buy from your IPR (immediate payment required) listing? Compared to all other buyers, are non payers typically just as problematic in other areas of the transaction other tha...

Resolved! 1099k

Does anyone know exactly what information will be on the eBay 1099? For example, on an $80 sale including $8.30 shipping, ebay took their $11.20 portion (I’m not looking at exact figures as I write this). They transferred $68.80 to my bank, then debi...

My eBay account has been restricted from selling

Hello Friends, I have a small problem, selling is restricted on my ebay account today. As far as I know, I have not done anything wrong, I had listed some items and it has been 16 days since I listed the first item. My first item was sold today ($ 29...

Selling preferences keep sliding to on and re-listing my out of stock items

No matter how many times I slide the button to off it re-sets and re-lists. I am forced to manually end my sold items, in both my stores. CS assures me that if I get a "Bad Mark" from this problem they will remove. I have called the Customer Service...

Screenshot 2023-05-02 at 08-11-34 Selling preferences.png

MC011 - Tracking

Got the MC011 email that I never knew existed until tonight. It says its for “Provide proof of delivery for all of the items you sold on eBay by uploading tracking.” I replied to the email and alerted them to the location of all tracking for all item...

Problem with scammers sending fake best offers and then trying to get me to text a number.

So in the past few days I've received best offers for 2 of my items. Both items exactly 10 dollars more than the starting auction price. Well, the 2 accounts haven't paid so I decided to look into their profiles and EACH different profile contains th...

Variations listing photos behaving weird

I noticed this a few weeks ago. Anyone see the same thing?I'm not referring to the "Default" or header photos that you upload at the parent level of the listing, but rather the photos you upload at the variation level. For example each color variatio...

Ebay messing around with the Manage Active Listings page again

Ebay is at it again redesigning our Manage Active Listings page. I'm trying to work on some of my active listings pages but every I refresh, ebay flip-flops me between the old and the new page which messes up the current filters I have on the results...

An Alternative to Buyer's Photos in Feedback ---Your thoughts?

We don't have the details for the recent feedback change, which will permit buyers to leave photos in feedback, but I have a suggestion: If ebay is willing to host these buyer submitted photos, how about skipping feedback and setting up a streamlined...

eBay Title/Description Search has not been working for almost three weeks

The title/description search function of eBay's Advanced Search has not been working properly for about three weeks -- roughly the same period reported in this thread: Significant Drops in eBay Impressions and Organic Page Views: A Huge Problem I hav...