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Buyer is trying to say my handbag was not authentic after eBay authentication process

Buyer purchased my LV handbag which went through eBay's authentication process and it was deemed authentic (because it is). Buyer took 3 days to pay, no response to messages. After 1 week of having the bag, buyer opens a claim that item 'is not as de...

Buyer claim item is broken but when it was returned the item was not broken

Hello I’m new to eBay and I sell antique furniture online. I recently just sold an antique bedframe that has four poster. I disconnected to posters so it’s easier to ship. But when the buyer receive it he thought it was broken. So he didn’t accept it...

Selling mechanical items

Hi I've been selling on eBay without any problems. I want to sell a used working well pump. The buyer is in Texas the shipping is $175. The pump has been tested. My worry is that if the buyer claims the pump doesn't work or something is mechanically ...

Buyer returned a damaged item

Hi guys! What can I do in this situation? I sent a working piece of tech (DLP projector), it was mint and in fully working condition.The buyer filed a return and I received back a disassembled (!!) projector with missing screws and obviously it wasn'...

eBay withholding sales tax twice

I made a sale via eBay international shipping, from US to Jersey (UK). The GST there is 5%. According to the order information I can see, it shows they charged the buyer 5%, but then withheld 10% from my payout. Any idea why I would get hit with an e...

Order Earning Calculation for Seller

When it comes to the calculation of actual earnings from an order, Listing Price, Ebay Sales Tax, Standard Ad fee Percentage, Add Up Volume Percentage, eBay Transaction fees. It becomes bit hard to calculate exact earning. eBay should have a calculat...

Refund charging me $127.22

My first time selling on ebay. I sold an item through auction it sold for much lower then expected, when i tried to refund it said id uave to pay $45 so i just didn't do anything because i didn't have the money now that theirs a claim i owe $127. is ...

User avatar by Enthusiast
  • 1951 Views
  • 22 replies
  • 0 helpful

eBay decides when to talk to you

I go all the way down to Help and then all the way down to Contact us. Sometimes, it takes me to chat bot, other time it takes me to another menu. It's don't call us, we'll call you! Does anyone know if I choose FULL REFUND, will that include shippin...

User avatar by Adventurer
  • 1077 Views
  • 11 replies
  • 0 helpful

iPhones and battery health

Hello iPhone sellers,Can someone explain why most sellers typically only express battery health as >80%? This is rock bottom health before necessitating replacement per Apple. And having a phone once that went down to 80%, this is not a good situatio...

User avatar by Adventurer
  • 3307 Views
  • 6 replies
  • 0 helpful

FINAL STRAW PART TWO!!

Now they are actually asking me to send an offer on the Very Item that got Buried!, I stopped promoting it, So I assume now they would like to get it sold so They can at least get their 2%, The same 2% that wasn't Good enough before!,

User avatar by Rockstar
  • 4990 Views
  • 48 replies
  • 3 helpful
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